Job Overview:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients. This position offers the opportunity to work in a dynamic and fast-paced environment.
Duties:
- Handle incoming customer inquiries via phone or email
- Provide information about repair and maintenance services
- Assist customers with opening and processing service orders
- Resolve customer complaints in a professional manner
- Process orders, forms, applications, and requests
- Conduct outbound calls for follow-ups
Skills:
- Proficient in data entry and computer systems
- Excellent verbal and written communication skills in English; multilingual abilities are a plus
- Ability to analyze customer needs and recommend appropriate solutions
- Strong customer service orientation with the ability to communicate effectively
- Fluency in Spanish is advantageous for this role
This position offers competitive pay, opportunities for career growth, and a supportive team environment. If you have a passion for delivering top-notch customer service and possess the required skills, we encourage you to apply for this exciting opportunity.
Job Type: Full-time
Pay: $18.00 - $22.00 per hour
Expected hours: 8 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Experience level:
Shift:
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
Ability to Commute:
- Smyrna, GA 30082 (Required)
Ability to Relocate:
- Smyrna, GA 30082: Relocate before starting work (Required)
Work Location: In person