We are looking for a professional and friendly Full-Time Front Office Assistant to join our team. The successful candidate will be responsible for greeting visitors, answering incoming calls, scheduling and rescheduling appointments and providing support to the team. The ideal candidate will have excellent customer service skills, be organized and detail-oriented, and have the ability to multi-task in a fast-paced environment with strong math skills.
Hours would be Mon, Wed, Thurs, Friday's from 9:00 am to 4:30 pm and Tuesdays from 9 am to 5 pm.
*Pay is based on level of experience*
Responsibilities:
- Greet visitors and answer incoming calls in a professional manner.
- Provide customer service to visitors and callers.
- Maintain a neat and organized reception area.
- Schedule and Reschedule appointments.
- Confirm and/or cancel patient appointments.
- Collecting patient payments.
- Provide administrative support to staff members.
- Maintain an accurate filing system.
- Process dental insurance claims
- Post payments
Job Type: Full-time
Pay: $17.00 - $25.00 per hour
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Flexible spending account
- Health insurance
- Paid time off
- Parental leave
- Professional development assistance
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- No weekends
Experience:
- Dental Office: 1 year (Required)
- Customer service: 5 years (Required)
Work Location: In person