Job Summary:
We are seeking a Front Desk Receptionist to join our team at a busy medical office. The ideal candidate will have experience working in a dental or medical office setting and be familiar with dental or medical software systems. The Front Desk Receptionist will be responsible for providing excellent customer service, managing patient appointments, and maintaining accurate medical records.
Duties:
- Greet patients and visitors in a friendly and professional manner
- Answer phone calls and respond to inquiries or direct calls to the appropriate department
- Schedule patient appointments and confirm upcoming appointments
- Collect patient information and update medical records accurately
- Verify insurance coverage and process insurance claims
- Assist with billing and payment processing
- Maintain cleanliness and organization of the front desk area
- Follow HIPAA guidelines to ensure patient privacy and confidentiality
- Collaborate with other staff members to ensure smooth operations of the office
Requirements:
- Previous experience as a dental or medical receptionist is preferred
- Proficiency in dental or medical software systems such as Open Dental is a plus
- Knowledge of phone systems and ability to handle multiple phone lines
- Familiarity with medical records management and documentation
- Strong attention to detail and accuracy in data entry
- Excellent customer service skills and ability to communicate effectively with patients, staff, and providers
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of HIPAA regulations and commitment to maintaining patient privacy
We offer competitive pay based on experience.
If you meet the above qualifications, please submit your resume for consideration. We look forward to hearing from you!
Job Type: Full-time
Pay: $16.53 - $19.91 per hour
Experience:
- Customer service: 1 year (Preferred)
- Medical terminology: 1 year (Preferred)
- Computer skills: 1 year (Preferred)
Ability to Commute:
- Gautier, MS 39553 (Required)
Ability to Relocate:
- Gautier, MS 39553: Relocate before starting work (Required)
Work Location: In person