Hillside Memorial Park and Mortuary is currently seeking an IT Specialist to join their team in Los Angeles, California. At Hillside Memorial Park and Mortuary, we believe that our employees are the heart of our organization. We are a culture-first company committed to fostering an environment that promotes inclusivity, respect, and collaboration. We understand that our success is deeply intertwined with the well-being and satisfaction of our employees. Therefore, we strive to create a workplace where everyone feels valued, heard, and empowered to contribute their unique perspectives and ideas.
The IT Specialist is responsible for supporting various daily IT functions, including installations, upgrades, helpdesk support, and maintenance of hardware and software applications. Under the supervision of the Business Compliance and Operations Director, the IT Specialist will monitor and forecast necessary expansion of technology-related needs, support communication systems, and coordinate with management to implement technical processes that increase efficiency across the organization. The ideal candidate will have a strong technical background, exceptional problem-solving and customer service skills, and the ability to work independently and collaboratively. Additionally, experience with audiovisual (AV) systems will be advantageous in this role.
The hourly rate of pay for this position is $38.00-$40.00/hour.
- Minimum of 5 years of relevant business experience in IT management or a related field.
- Strong accuracy, organization, attention to detail, and problem-solving skills.
- Exceptional computer skills at an expert level, particularly with Microsoft Office applications and CRM software.
- Expert with Windows and experience with network protocols, firewall renewals, VPN technologies, and AV systems.
- Ability to exercise discretion with confidential or sensitive business information.
- Professional demeanor and the ability to work collaboratively with team members and partners. Maintain a positive and professional attitude that aligns with our core values.
- Strong communication skills, both verbal and written.
- Ability to work onsite and provide support as needed, including AV system support.
- Strong technical skills in server administration, network management, and system troubleshooting.
- Knowledge of cybersecurity best practices and tools, such as firewalls, antivirus software, and intrusion detection systems, including AV security considerations.
- Strong customer service skills.
This position must be able to work Monday through Friday from 8:30 AM - 5:00 PM.
· Must pass physical and drug test post-offer.
· Must be able to lift 20 pounds.
· Must have a valid driver’s license.
· Must pass a background check.
· This position requires regular attendance and cannot be performed from home.
Hillside Memorial Park and Mortuary proudly offers a comprehensive benefits package that reflects our commitment to our employees' health and well-being. This includes medical, dental, and vision coverage, life insurance, a 403(b)-retirement plan, paid vacation, and company holidays.
Overall, we seek a compassionate individual ready to be part of a supportive team dedicated to honoring and remembering loved ones with dignity and respect. We believe in the power of empathy and kindness, and we are committed to providing our employees with a work environment that nurtures these values. As a member of our team, you will not only have the opportunity to make a meaningful impact on the families we serve but also to grow and thrive in a culture that values your individual strengths and promotes professional development.
Hillside Memorial Park and Mortuary has served the Jewish community for over 75 years, providing a means to honor and remember loved ones in beauty, tranquility, and the comfort of Jewish traditions. The right candidate will follow and remain consistent with our culture, traditions, and core values while addressing the needs of the families we serve with compassion and empathy.
Job Type: Full-time
Job Type: Full-time
Pay: $38.00 - $40.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Retirement plan
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
People with a criminal record are encouraged to apply
License/Certification:
- Driver's License (Required)
Work Location: In person