This role is a W2 contract (with potential to convert full-time). Can sit remote anywhere in the US, but prefer Central or Eastern time zones.
We are seeking a highly skilled and experienced Product Manager/Owner. The ideal candidate will be responsible for leading the implementation of Zuora, a subscription billing platform, within our organization. The Product Manager/Owner will work closely with cross-functional teams to ensure successful implementation and integration of Zuora into our systems and processes. Experience with Zuora is not required, but looking for candidates with ERP/CRM implementation experience at the enterprise level.
Responsibilities:
- Lead the end-to-end implementation of Zuora within the organization, ensuring alignment with business objectives and requirements.
- Collaborate with key stakeholders to define project scope, goals, and deliverables for the Zuora implementation.
- Work closely with IT teams to configure and customize Zuora to meet the organization's specific needs and requirements.
- Develop and maintain project plans, timelines, and budgets for the Zuora implementation project.
- Coordinate and facilitate meetings with stakeholders to gather requirements, provide updates on project progress, and address any issues or concerns.
- Manage and prioritize product backlog, ensuring that key features and functionalities are implemented in alignment with business priorities.
- Conduct user acceptance testing and ensure successful deployment and adoption of Zuora within the organization.
- Provide training and support to end-users on how to use Zuora effectively and efficiently.
- Monitor and evaluate the performance of Zuora post-implementation, identifying areas for improvement and optimization.
Qualifications:
- Bachelor's degree in Business, Information Technology, or related field.
- Proven experience as a Product Owner or Product Manager leading Enterprise Level ERP/CRM implementations.
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills.
- Ability to work effectively in a fast-paced and dynamic environment.
- Zuora implementation experience is a plus.