Job Overview:
We are seeking a detail-oriented Front Desk Receptionist / RDA to join our team. The ideal candidate will be responsible for providing exceptional customer service and administrative support at the front desk AND able to assist the back as RDA as needed. .
Responsibilities:
- Greet and welcome guests in a professional and friendly manner
- Answer and direct phone calls in a polite and clear manner
- Schedule appointments and maintain calendars
- Assist with administrative tasks such as filing, photocopying, transcribing, and faxing
- Handle incoming and outgoing mail and emails
- Maintain a clean and organized reception area
- Provide general administrative support to staff as needed
Requirements:
- Proven experience as a Front Desk Receptionist or similar role
- Knowledge of office management systems and procedures
- Excellent organizational skills with the ability to prioritize tasks
- Strong communication and customer service skills
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook)
- Ability to handle multiple tasks while maintaining attention to detail
- Experience in a medical or dental office is a plus
- Ability to proofread documents accurately
Join our team as a Front Desk Receptionist / RDA and be part of a dynamic work environment where your skills will be valued. Apply now to start your career with us!
RDA JOB
PRIMARY RESPONSIBILITIES Responsible for assisting the dentist in the clinical treatment of patients SPECIFIC DUTIES Patient Management o Greet patients when they sign in and monitor arrival time o Set up treatment rooms for procedures o Escort patients to treatment room o Seat patients in treatment rooms o Show care and concern, and help patients feel comfortable o Obtain and review health histories according to office protocol o Ensure patients are always attended o Anticipate and assist dentist’s needs o Perform expanded functions and other tasks as assigned by the dentist o Mix dental materials o Ensure patients’ questions are answered thoroughly before they leave o Chart patients and record date, service rendered and any charges o Escort patients from the treatment room o Ensure proper treatment notes are recorded in patient’s chart o Perform clinical procedures as practice act allows and as directed by dentist o Give patient instruction and demonstrate when necessary o Monitor patient flow o Notify Treatment Coordinator if a patient should be called in the evening after a difficult appointment Treatment Room Management and Sterilization o Keep dental units ready, stocked and clean o Oversee cleanliness of the treatment room according to sterilization procedures o Disinfect treatment rooms according to OSHA regulations o Sterilize all instruments and handpieces according to OSHA regulations o Keep trays, instruments and treatment room drawers organized o Ensure that office sterilization procedures document is on display o Promptly send out and monitor all dental laboratory cases o Implement the preventative maintenance/cleaning schedule for dental equipment o Maintain dental office emergency kits and nitrous and oxygen tanks o Follow laboratory procedures according to office protocol 2 Records Management o Securely store and handle patient records in compliance with state and federal requirements, including the HIPAA privacy and security regulations o Accurately file patient information o Arrange patient charts and radiographs for next day’s appointments o Track cases and referrals to and from other doctors o Assist in the administration of the recall system Inventory Management o Monitor inventory and order dental office supplies as needed o Ensure that treatment rooms are stocked at all times Office Participation o Help in other areas of the office when necessary (i.e., answering phones, unpacking supplies, completing insurance forms, moving former patient records, etc.) o Be an active participant in team meetings o Promote team concept by interacting with others in the office PERSONNEL REQUIREMENTS Education/Experience o High school diploma or equivalent o Graduate of accredited dental assisting program or dental assisting experience preferred o Coursework in dental instruments and procedures o Compliance with state dental practice requirements (e.g., x-ray requirements, OSHA training) o Computer skills [list computer skills required and any specific dental software] o Commitment to CE for career development Interpersonal o Good interpersonal skills to maintain effective rapport with patients, dentists, other staff members and community o Effective verbal skills to communicate with patients and staff
Job Types: Full-time, Part-time
Pay: $20.14 - $25.22 per hour
License/Certification:
- Registered Dental Assistant (Required)
Work Location: In person