We are currently looking for a Patient Service Representative to join our team! We are one of the nation's largest independent Neurology groups. This is a great opportunity to grow with us!
Patient Service Representatives (PSR) are the first point of contact for patients and are the face of our practice. You should be able to work in a fast-paced environment, demonstrate exceptional multitasking abilities, and have strong commitment to customer service. Our PSR duties and responsibilities include but are not limited to:
- Greet and check in each patient and/or visitor to NWN with a smile and helpful attitude
- Provide our patient with appropriate paperwork, assist as needed
- Collect co-pays and balances on the account
- Verify and collect updated demographic information and enter accurately into practice eClinicalWorks.
- Assist with check out as needed (collecting necessary paperwork and setting up follow-up appointments)
- Keep the waiting room presentable
- Previous receptionist or customer service experience in a medical office setting preferred
EOE
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Disability insurance
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Tuition reimbursement
- Vision insurance
Healthcare setting:
Schedule:
Work Location: In person