Position Summary:
This position is responsible for all activities required to recruit, develop, train and certify foster families. This would include, but is not limited to creation and implementation of marketing strategies and recruitment activities, interviews, home inspections, facilitation of required trainings, writing of home studies, and submission of certification materials. As well as maintains relationships with the community.
Essential Functions
Outreach and Engagement
- Creates and maintains an effective marketing plan to build a pool of potential foster families who are interested in foster care and adoption for children needing care in the designated service area to include:
- Scheduling and attending community events and speaking engagements to groups of potential foster parents in the region
- Establishes positive relationships with potential foster families
- Continually develops and maintains recruitment content and materials to promote the Childhelp in the community through a diverse channels and settings
- Administers referral incentive program for current Childhelp foster families
- Establishes a pre-contact strategy for each potential foster family to cultivate potential families through an individualized approach to include:
- Making outreach phone calls, visits, letters, email
- Conducting preliminary screening calls/meeting to check for fit
- Scheduling and conducting info sessions
- Converts prospects to foster families preparing and extending new foster family contract and required paperwork
- Schedules and implements new foster family pre-service activities
- Tracks, monitors, and analyzes recruitment activities, potential foster families, and contacts to meet or exceed marketing plan objectives
- Submits completed reports on marketing activities and/or paperwork on a timely basis
- Maintains knowledge of foster care trends, competitors, and leading recruitment strategies
Foster Parent Training
- Facilitates pre-services/certification training program for potential foster parents that meets the requirements set forth by organizational policies, state and local regulations and accreditation standards
- Coordinates required on-going training for certified foster families
- Maintains database of complete training hours of the foster parents and assist in the preparation of statistics for agency records
- Ensures thorough on-going quality evaluation of all foster parent training
Certification
- Organizes and tracks all records related to the foster parents and family
- Functions as the point of contact for prospective foster families
- Completes Home studies, assessments, background checks, and collection and review of all certification materials
- Completes initial certification and re-certification packets according to contractual, programmatic and regulatory requirements
- Responds to all foster parent inquiries in a timely manner
- Inputs and tracks all inquiries in database to ensure completeness and accuracy of records
Administrative
- Attends all required meetings held by the program, funders, and contractors and actively participates in organizational and supervision meetings
- Prepares and presents information on the potential foster parents
- Provide related documentation in a timely fashion
- Develop and consistently maintain foster parent log, status listing and monthly statistics for certification of parents.
- Provides clerical and administrative support to program staff in support of Foster Parent retention
- All other duties as assigned
Requirements
Education/Experience/Knowledge/Understanding
- Bachelor’s degree or 1 to 3 years of related experience or of equivalent combination of education and experience
- Minimum of two years of experience in promotion or recruiting
- Minimum of year of experience working with a child placement agency
- Obtain current Foster Parent Trainer certification (new hires must obtain with first 90 days)
Skills
- Strong verbal, written, and listening communication skills to include communicating clearly, effectively, tactfully, and patiently to a diverse population
- Strong interpersonal skills and demeanor with the ability to build rapport and garner trust with others
- Proficient in the use of a PC; in a Windows environment; in the use of the Internet; and in the use of MS Office Applications such as Outlook, Word and Excel
Abilities
- Ability to relate and engage potential foster care parents
- Able to make measurable progress both independently with minimal supervision and collaboratively with others
- Ability to solve problems by applying basic analytical skills to include collating and reporting information; identifying trends and exceptions; investigating to define problems more accurately; sorting information in order of importance; identifying relationships and linkages between components; identifying variable potential causes and effects; soliciting guidance to define criteria and assign values of importance and urgency; and escalating issues of an exceptional nature
- Ability to present a demonstrate a professional demeanor and appearance
- Ability to work in a confidential manner, ensuring information is shared with internal and external individuals in an appropriate manner
- Willingness and ability to embody Childhelp’s core values of Acting with Honor and Character, Being Open and Receptive, Caring About and Relating to Others; Nurturing Diverse Relationships; Performance Excellence; and Inspirational Leading & Managing
Physical Demands
- Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body
- The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work.)
Preferences
- Experience with intake summaries
Job Type: Full-time
Pay: $41,000.00 - $50,000.00 per year
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Education:
Experience:
- Child Placement: 1 year (Required)
- Recruiting: 2 years (Required)
Language:
Work Location: In person