Supervisor, Integrated Care Management
- Only open to candidates residing in California
- Opportunity to make a difference in your community
- Position not eligible for sponsorship
General Description
Health Plan of San Mateo (HPSM) is seeking a passionate and experienced Supervisor, Integrated Care Management to join our team. In this pivotal role, you will work under the supervision of the Manager of Integrated Care Management and Director of Integrated Care, overseeing a multidisciplinary care team. As a Supervisor, you will ensure seamless transitions between levels of care for our members, promoting high-quality healthcare outcomes and a positive member experience.
Duties & Responsibilities
Essential Functions:
· Supervise and coordinate care management services, establishing efficient workflows and addressing implementation barriers.
· Provide guidance, coaching, and support to the team, ensuring achievement of performance metrics and quality targets.
· Create and revise workflow, job aids, and training materials to enhance staff productivity.
· Collaborate with the Manager to develop and implement Quality Assurance programs, promoting best practices and service quality outcomes.
· Facilitate Interdisciplinary Team meetings, case conferences, and huddles.
Secondary Functions:
· Perform other duties as assigned, contributing to the overall success of the team.
Requirements
These are the qualifications typically needed to succeed in this position. However, you don’t need to meet every requirement to apply.
Education and experience
· Bachelor’s degree in nursing, psychology, or social work. Master’s Degree preferred.
· Three (3) years of supervisory experience in healthcare and/or managed care.
· Valid California license as a Registered Nurse or Licensed Clinical Social Worker.
Knowledge of:
· Proficiency in Microsoft Office Suite applications.
· Familiarity with health care and community case management models.
Skills:
· Strong interpersonal skills for coaching, conflict resolution, and team management.
· Excellent organizational, time management, and communication skills.
· Ability to lead diverse teams, establish collaborative relationships, and adapt to changing priorities.
Job Type: Full-time
Pay: $98,509.00 - $130,525.00 per year
Benefits:
- AD&D insurance
- Bereavement leave
- Continuing education credits
- Dental insurance
- Dependent health insurance coverage
- Employee assistance program
- Employee discount
- Flexible schedule
- Flexible spending account
- Free parking
- Health insurance
- License reimbursement
- Life insurance
- On-site gym
- On-the-job training
- Opportunities for advancement
- Paid holidays
- Paid orientation
- Paid sick time
- Paid time off
- Paid training
- Parental leave
- Prescription drug insurance
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
- Work from home
Schedule:
- Day shift
- Monday to Friday
Work setting:
Application Question(s):
- Are you either a Licensed Clinical Social Worker or a Registered Nurse (CA License only)?
- Do you reside in California? Position only open to those who actively reside in California.
- Would you be able to commute to our office in South San Francisco two times per week?
Work Location: Hybrid remote in South San Francisco, CA 94080