POSITION PURPOSE AND RESPONSIBILITIES:
Responsible for sales management, customer service, and day-to-day operations of facility(s). Maintains full knowledge of bank’s sales, service and operations. Acts as teller and customer service representative as needed, and supervises operations and sales while providing Legendary Service to customers and employees. Provides guidance and coaching to employees while conforming to established guidelines including regulatory compliance, policies and procedures. Responsible for outside business development calling efforts to identify needs and opportunities for consumer and business products and services. Is expected to participate in local community organizations.
- Oversees general operations of branch including staffing, coaching, loss prevention, and development of knowledgeable well trained staff members.
- Opens and closes facility, buying and selling money, branch cash levels, performing teller cash box audits, monitoring and maintaining night depository agreements, monitoring security and compliance issues, completing multiple branch audits, and information security.
- Takes an active role in sales process including being responsible for coaching and motivating employees.
- Supervises Tellers, Financial Associates and Assistant Branch Manager, with 5-10 direct and indirect reports depending upon location.
EXPERIENCE, EDUCATION AND SKILLS:
Bachelor’s degree in business or a related field, or equivalent combination of education and training with at least 4 years of banking experience and 1 years of management experience. Previous sales management experience required. Must have good working knowledge of retail, lending, and compliance. Advanced knowledge of teller and new account functions, bank regulations, bank policies and procedures and bank products and services. Strong attention to detail with ability to work in fast paced environment with accuracy. Excellent oral and written communication skills and strong customer relations skills. Must work with employees and customers in a cooperative, positive, professional manner. Good judgment and ability to handle confidential information and work quickly and accurately to analyze information and make decisions. Ability to proactively assume additional responsibilities/duties/projects. Successful completion of in-house training programs.
Job Type: Full-time
Pay: From $40,000.00 per year
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Tuition reimbursement
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed
Supplemental pay types:
Ability to Relocate:
- Hallsville, MO: Relocate before starting work (Required)
Work Location: In person