Job description
Poetic Republic Coffee is looking for an enthusiastic Lead barista to add to our fun-loving team! If you are outgoing, friendly, passionate, possess a positive attitude & share a love for all things coffee, this job is for you!
About the Role
- Lead the team to consistently deliver great hospitality and coffee experiences
- Ensure accountability for cafe standards and business goals
- Support Cafe Leader in managing ordering, inventory levels, and workflow
- Optimize financial and operational success of the cafe
- Invest in the training and development of team members
- Create a strong learning and welcoming environment in the cafe
- Focus on hospitality, product quality, and team development
- Inspire teams by living out the Poetic Manifesto
- Lead, inspire by example and promote great company culture
Our Assistant Cafe Leader position is a dynamic one! Here, we've outlined the essential physical demands integral to this role:
- Able to endure extended periods of standing and walking; expect to be on your feet for the majority of the day, whether you're stationed behind the bar pulling shots or navigating the cafe floor.
- Proficient use of hands for reaching, gripping, turning, and performing precise tasks. Your hands will play a vital role in operating espresso machines, pouring pour overs, and managing the register, among other duties.
- Ability to flexibly squat, bend, twist, and reach for items both below waist level and above shoulders as required. This may include tasks such as bending down or reaching up to access cups, lids, and towels.
- Capability to lift, push/pull, carry, and/or move objects with a weight of up to 50 pounds. This encompasses tasks such as managing bags of coffee beans, coffee kegs, crates of milk, tubs of dishes, and trash bins.
- Willingness to climb ladders, ascend stairs, traverse ramps, and navigate uneven floors and surfaces as the situation requires. This may encompass activities like using a step stool to adjust menu displays or moving up and down stairs and ramps to reach storage areas.
- Skill in identifying and assessing scents and flavors effectively. Your active involvement in tasting and smelling coffee and food will contribute significantly to quality control for each cup and plate.
- Skill in effective listening and verbal communication. Your responsibilities include actively engaging with guests, listening attentively, and communicating to guide and enhance their experiences
- Offer performance feedback to team members as necessary. Collaborate with the cafe leader on implementing disciplinary actions when required.
- Train and on-board new Team Members, covering both front- and back-of-house procedures with the support of shift leads.
- Evaluate staffing and food levels to maintain financial accountability throughout each shift. Transition responsibility to the next team member in charge or ensure proper closing procedures for the next day's opening.
- Open and/or close the store as required. Perform all safety and security tasks.
- Perform all managerial cash-handling responsibilities, encompassing close-outs, safe accountability, and cash drops. Manage inventories and process orders as necessary.
- Effectively contribute to Poetic’s outside sales initiatives that look beyond the store’s four walls.
Essential
- One year of experience in a leadership position or leading a team, with a particular emphasis on coffee, food, and beverage.
- Proficiency in utilizing online collaboration and organization tools, including Google Docs and Google sheets within the Google Workspace environment.
- A flexible schedule and are available to work mornings, evenings, weekends and holidays
Tasks
- Manage inventory levels by placing orders for coffee, culinary items, and supplies, aiming to fulfill guest requests while minimizing waste.
- Oversee all aspects of training, learning, and development for both new and existing team members.
- Work alongside the Cafe Leader to assess financial reports, identifying and implementing changes to enhance financial performance and ensure business sustainability.
- Collaborate closely with the Cafe Leader to initiate and propel cafe and company-wide initiatives while also playing a key role in optimizing and managing the work schedule.
- Promote and communicate our company values for a sustainable future to team members, motivating them to contribute to Poetic’s Yearly goals.
- Take charge of your shift by ensuring optimal staffing, fostering exceptional hospitality, and ensuring the precise execution of every beverage and food item in accordance with Poetic Standards.
- Direct the completion of operational tasks, ensuring adherence to Poetic standards and safety guidelines.
- Deliver timely and constructive feedback to the team, encouraging continuous improvement in workflow, hospitality, and product quality.
- Skillfully prepare high-quality beverages and food items.
- Advocate for a safe and respectful working environment, upholding all health, food safety, and safety guidelines.
A few benefits we offer
- Coffee training and ongoing education
- Team member discounts.
- Two complimentary drinks per shift.
- Job Types: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 25 – 40 per week
Benefits:
Employee discount
Flexible schedule
Paid time off
Paid training
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Expected hours: 25 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
- Paid training
Restaurant type:
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Weekly day range:
- Monday to Friday
- Weekends as needed
- Weekends only
Experience:
- Leadership: 1 year (Required)
- Barista experience: 1 year (Required)
Ability to Commute:
- San Antonio, TX 78210 (Required)
Work Location: In person