Walter E. Smithe is expanding and hiring a General Sales Manager for our new Naples, Florida showroom!
Walter E. Smithe Furniture & Design has been designing client’s homes with inspiration and delight since 1945 in our 10 Chicago-area showrooms. As a fourth-generation, family owned retail interior design showroom, we have relationships with over 250 vendor partners, provide worldclass training, use state-of-the-art design tools, and have an unequivocal commitment to client satisfaction.
As General Sales Manager of the Walter E. Smithe & Design showroom in Naples, Florida you will have the exciting opportunity to lead & coach a professional team, and run day-to-day showroom operations of our beautiful new showroom!
Who You Are:
- Must have 5+ years General Sales Manager experience in the furniture/design industry
- An entrepreneurial leader with a proven track record for success in retail management
- A high-energy supervisor with a knack for building internal & cross-functional relationships and an ability to motivate staff of varying personality types and roles
- An adept coach, with experience utilizing key performance indicators to guide direct reports to success
- Someone who enjoys interacting with clients and takes pride in providing a high-caliber client experience
- A self-motivated individual with a solution-driven mindset, a strong attention to detail, and the ability to plan and prioritize tasks
What You’ll Do:
- As part of our GSM team, you’ll report to our Director of Sales, and participate in weekly meetings with other GSMs and members of the Smithe family.
- You will lead a team of direct reports, including support managers, designers, trainees, and store display staff.
- As coach, you will observe your designers, involve yourself in their client interactions, have a deep understanding of their KPIs, and provide feedback both in the moment and during regularly scheduled one-on-one meetings.
- You will be present on the showroom floor and constantly interacting with clients to ensure that they have the best possible experience, resulting in repeat business and word-of-mouth referrals.
- You will benefit from dedicated client service support, plus you and your team will have access to our cutting-edge technology and training resources to ensure that your designers have the tools they need to be successful.
- You will partner with our Recruiter to fill open positions on your team.
- By focusing on your designers, clients, and tapping into our regular cadence of promotional activity, you’ll meet or exceed monthly sales goals and KPIs
What you’ll Need:
- Availability to work weekends and some holidays
- Access to a vehicle and a valid driver’s license
- The ability to move through the showroom at a pace that satisfies the needs of our clients
- Excellent judgement, discretion, and respect for confidentiality
- Excellent sales & design skills
Why Join:
- Exciting opportunity to launch, lead & coach a professional team and run day-to-day showroom operations of our beautiful new Naples showroom
- Chance to make a significant impact on the growth and success of Walter E. Smithe in the Naples Market
- Competitive salary, bonus opportunity and benefits package, including opportunities for professional development and growth
Job Type: Full-time
Ready to live your dream? We’d love to help you build it! Apply today!
Walter E. Smithe Furniture & Design is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Shift:
Weekly day range:
Experience:
- Furniture/Design showroom management: 5 years (Required)
License/Certification:
- Driver's License (Required)
Ability to Relocate:
- Naples, FL 34103: Relocate before starting work (Required)
Work Location: In person