We are looking for a Relationship Builder to join our team. In this role, you will be responsible for developing and maintaining strong relationships with clients and customers. You will serve as the primary point of contact, ensuring their needs are met and providing exceptional customer service. Your ability to build trust and rapport with clients will be crucial to your success in this position.
Responsibilities
- Develop and maintain strong relationships with clients and customers
- Serve as the primary point of contact for client inquiries, concerns, and requests
- Understand the unique needs of each client and tailor your approach accordingly
- Collaborate with internal teams to develop strategies for client retention and growth
- Provide exceptional customer service by addressing client needs in a timely and professional manner
- Maintain a thorough understanding of company products and services
- Monitor client satisfaction and address any issues or concerns that arise
Requirements
- High school diploma or equivalent
- Experience in a customer service or sales role
- Excellent communication and interpersonal skills
- Strong problem-solving and negotiation abilities
- High level of empathy and emotional intelligence
- Ability to work independently and take initiative
- Familiarity with CRM software and Microsoft Office suite