Job Summary
Administrative Assistant needed for a busy Adult Day Care Center in Northeast Philadelphia. This is a Part Time position.
We are seeking an Administrative Assistant to support our Adult Day Care facility, playing a pivotal role in ensuring smooth operations and excellent service delivery. The ideal candidate will possess strong organizational skills, exceptional knowledge of Excel, proficiency in adult day management software, and experience with MTM Transportation Broker.
Responsibilities:
Administrative Support: Provide comprehensive administrative support to the day-to-day operations of the facility.
Excel Proficiency: Utilize advanced Excel skills to maintain and manage databases, create reports, and analyze data relevant to client information, schedules, and resource allocation.
Adult Day Services Software: Demonstrate proficiency in software to manage client records, attendance, and input crucial data for billing and reporting purposes.
MTM Transportation Broker: Liaise with MTM Transportation Broker to coordinate client transportation needs, ensuring seamless and timely services for participants.
Documentation and Reporting: Maintain accurate records, prepare reports, and assist in compliance documentation required by regulatory bodies.
Client Interaction: Communicate effectively with clients, families, and staff members, providing assistance and addressing inquiries or concerns in a professional and empathetic manner.
Schedule Coordination: Assist in coordinating schedules, appointments, and transportation, optimizing efficiency and meeting individual client needs.
Collaboration: Work closely with the administrative team and other departments to ensure cohesive operations and a high standard of care for clients.
Problem Solving: Proactively identify issues and propose effective solutions to enhance the quality of services and streamline operations.
Adherence to Policies and Procedures: Ensure compliance with organizational policies, procedures, and regulatory guidelines.
Requirements:
- Proven experience as an administrative assistant or in a similar role, preferably within a healthcare or adult day care setting.
- Advanced knowledge of Excel, including functions like VLOOKUP, pivot tables, and data analysis.
- Proficiency in adult day care software and experience working with MTM Transportation Broker preferred.
- Excellent organizational and multitasking abilities, with strong attention to detail.
- Outstanding communication and interpersonal skills to interact effectively with clients, families, and colleagues.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- A proactive and adaptable mindset with the ability to thrive in a fast-paced environment.
This role presents an opportunity for a dedicated individual to contribute to the efficient functioning of our Adult Day Care facility, making a meaningful difference in the lives of our clients and their families.
Job Type: Part-time
Salary: $20.00 - $24.00 per hour
Expected hours: 40 per week
Schedule:
Education:
- High school or equivalent
Experience:
- Customer service: 1 year (Preferred)
- Administrative: 1 year (Required)
Work Location: In person
Job Type: Part-time
Pay: $20.00 - $24.00 per hour
Expected hours: 40 per week
Schedule:
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 1 year (Preferred)
- Administrative: 1 year (Required)
Language:
Work Location: In person