- Maintains supplies and materials as required in sufficient quantity for proper use.
- Performs daily rounds and spot checks of all areas of the facility and evaluated the performance of the staff.
- Ensure maintenance problems are promptly reported to Engineering through proper channels.
- Supervises and develops staff competencies through on the job training and demonstrative techniques.
- Issue staff cleaning assignments including special requests, areas of concentration, and deep cleaning.
- Orients new personnel to company and facility operational formats, policies, and procedures.
- Respond to guest requests, concerns, and problems to ensure guest satisfaction.
- Keep upper management aware of all important events, changes, and problems within the department or those that effect the department.
- Maintains time schedules, staff schedules, in-service records, and all appropriate documentation required by company policies.
- Provides evaluations on staff members at appropriate dates based upon employment status, carries out any and all disciplinary procedures and supervises training sessions necessary to increase productivity and job knowledge.
- Attends weekly administrative meetings as required by the individual facility and relay pertinent information to any and all staff members as is deemed necessary.
- Controls, through expert judgment and distribution methods, precise documentation, and the use of all materials, supplies, and equipment.
- Interviews, hires, orients, trains, in-services, evaluates, disciplines, and discharges employees.
- Performs other job duties and projects as directed, including acting in the capacity of Laundry Worker if the need should arise.
- On time and at work when scheduled, and in proper uniform.
- Report any incidents of guest dissatisfaction or other matters of significance to the manager so that corrective measures may be taken.
- Assist other departments wherever necessary.
Knowledge, Skills & Abilities:
- The ability to articulate details of various job categories within the department in a manner that will provide open lines of communication between staff and the Executive Housekeeper.
- Working knowledge of all job classifications and the duties thereof. The ability to perform the necessary job duties.
- The ability to provide positive leadership to staff demonstrated by a willingness to participate, where necessary, in their day to day functions.
- The ability to make decisions based on standard operation policy.
- The ability to fill out and produce necessary documentation on a daily, weekly, monthly basis.
- The ability to handle and mix various chemicals safely and properly.
- Perform large volumes of work with a high degree of accuracy.
- The ability to listen to and understand information and ideas presented verbally and in writing.
- The ability to convey information clearly and effectively verbally and in writing.
Job Type: Full-time
Shift:
Ability to Relocate:
- Swedesboro, NJ: Relocate before starting work (Required)
Work Location: In person