The primary purpose of your job position is to support and coordinate the implementation requirements of the E.H.R. Platform (PointClickcare) in all the facilities supported by Providence Administrative Consulting Services following current federal and state guidelines as well as in accordance with the facility’s established privacy policies and procedures
Every effort has been made to identify the essential functions of this position. However, it does not state or imply that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.
Administrative Functions
- Receive and follow work schedule/instructions from your supervisor as outlined in our established policies and procedures.
- Assist in organizing, planning, and coordinating the EHR-related projects in accordance with set project deadlines.
- Assist the EHR Helpdesk Manager, as required.
- Develop and maintain a good working rapport with other PACS Support team members and other departments in all the supported facilities to ensure that PCC modules are implemented timely and properly.
- Provide PCC Navigation training and re-training related to the Superuser Checklist (Password reset, Smartzone, etc.)
- Audit and Update the Facility and Regional Masterfile.
o Includes audits for PCC Remote users.
o Includes audits for AIT’s and Administrators.
o Includes audits for Facility Managers (DON, ADON, DSD, MRD, Activities Director, Social Services Director, Dietary Supervisor, etc.)
o Includes audits for Registry/Agency Staff Roster.
o Includes audits for Contract Therapy Staff Roster.
o Includes audits for Contract Dietitians and other outside consultants
- Issue monthly, quarterly, and yearly reports covering audit results to the EHR Project Manager and Facility Leadership.
- Maintain Spreadsheets on facility audit trends for deficient areas and monitor for improvement.
- Alert facility personnel of audit trends and schedule follow-up calls, when needed.
- Assist with maintaining the Masterfile of all Facility leaders, main contacts, and superusers.
- Assist with contacting facilities before a downtime to prepare facility downtime protocol.
- Maintain EHR Platform security. o Includes adding and removing users in the system. o Includes auditing security users as scheduled to ensure users will have appropriate access.
- Agree not to disclose the assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Supervisor.
- Agree not to disclose resident’s protected health information and promptly report suspected or known violations of such disclosure to the Supervisor.
- Report any known or suspected unauthorized attempt to access facility’s information system.
- Assume the administrative authority, responsibility, and accountability of performing the assigned duties of this position.
Personnel Functions
- Report known or suspected incidents of fraud to the EHR Helpdesk Manager.
- Ensure that departmental computer workstations left unattended are properly logged off or the password protected automatic screensaver activates within established policy guidelines.
Staff Development
- Attend and participate in mandatory in-service training programs as scheduled (e.g., OSHA, TB, HIPAA, Abuse Prevention, etc.).
- Attend and participate in workshops, seminars, etc., as approved. Safety and Sanitation
- Report all unsafe/hazardous conditions, defective equipment, etc., to your supervisor immediately. Equipment and Supply Functions
- Report equipment malfunctions or breakdowns to your supervisor as soon as possible.
- Ensure supplies have been replenished in work areas as necessary.
- Assure that work/assignment areas are clean and records, files, etc., are properly stored before leaving such areas on breaks, end of workday, etc
$25 Hourly