Key Responsibilities:
- Efficiently and properly execute in-bound internal and external customer calls, fulfilling orders, providing pricing information, order delivery information, and any unique scenario defined by the call.
- Provide special attention to the detail required by some high profile/high volume accounts in the manner and at the level of service those accounts require and expect.
- This is a floater position and will include: Help with mail room, imaging department, customer service - payments, calls, etc.
Skills & Experience Required:
- Minimum 1-2 years of customer service background.
- Call center experience and accounting background is a plus.
- Comfortable with Microsoft suite (Excel, Outlook, Teams)
- Must possess a valid Driver's License.
Qualities Required:
- Must be willing to learn, possess good attitude and maintain good attendance record.
Physical Requirements:
- Sitting, talking, filing for extended periods of time
Education:
- High School diploma or GED
Equipment Used:
- Phone, Computer, Fax, Scanner
Job Type: Full-time
Pay: $21.00 - $22.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Shift:
Weekly day range:
Work setting:
Application Question(s):
- Do you have experience with Microsoft Excel?
Experience:
- Customer Service: 1 year (Preferred)
License/Certification:
- Driver's License (Preferred)
Ability to Relocate:
- Union City, CA: Relocate before starting work (Required)
Work Location: In person