Job Title: Restaurant Service Team Member
Location: Chào XO, National City, CA
About Us:
Chào XO is a dynamic and esteemed dining establishment known for its exquisite cuisine, attentive service, and inviting ambiance. We are committed to providing our guests with an exceptional dining experience, where every detail is carefully curated to exceed expectations.
Job Description:
As a valued member of our restaurant service team at Chào XO, you will contribute to the seamless operation of our establishment by fulfilling various roles essential to delivering outstanding service. Whether you're greeting guests with a warm smile, ensuring tables are impeccably set, promptly delivering delicious dishes, and providing attentive service, you will play a vital role in creating memorable dining experiences for our guests.
Responsibilities:
- 1. Welcome guests with a friendly and inviting demeanor, providing them with an exceptional first impression of our restaurant.
- 2. Greet guests warmly upon arrival and escort them to their tables, providing menus and guiding them through the dining options.
- 3. Manage the waitlist efficiently, accurately estimating wait times, and seating guests promptly upon availability.
- 4. Take accurate food and beverage orders, ensuring attention to detail and accommodating any special requests or dietary restrictions.
- 5. Provide recommendations and insights into menu items, specials, and beverage selections, ensuring a personalized dining experience.
- 6. Deliver orders promptly and accurately to the appropriate tables, ensuring presentation meets our high standards.
- 7. Check back with guests to ensure satisfaction and promptly address any concerns or issues.
- 8. Handle guest payments accurately and efficiently, processing transactions and tendering change.
- 9. Maintain cleanliness and organization of the restaurant, including clearing and resetting tables, walk in area, restroom areas, server area.
- 10. Clear and reset tables efficiently, ensuring cleanliness and readiness for the next guests.
- 11. Assist with polishing silverware, glassware, and other tableware to maintain our high standards of presentation.
- 12. Dispose of waste and used items properly, following sanitation guidelines.
- 13. Maintain cleanliness and organization of the dining area, including floors, chairs, and fixtures.
- 14. Collaborate with kitchen and bar staff to ensure timely preparation and delivery of orders.
- 15. Uphold a professional appearance and demeanor at all times, reflecting the standards of Chào XO.
- 16. Assist with other duties as assigned to ensure the smooth operation of the restaurant.
Qualifications:
- 1. Previous experience in a restaurant or hospitality setting preferred, but not required.
- 2. Exceptional interpersonal skills with a genuine passion for hospitality.
- 3. Ability to multitask and thrive in a fast-paced environment.
- 4. Strong attention to detail and accuracy.
- 5. Flexibility to work evenings, weekends, and holidays as needed.
- 6. Certification in responsible alcohol service (where applicable) is advantageous.
Job Types: Full-time, Part-time
Pay: From $16.00 per hour
Restaurant type:
- Casual dining restaurant
- Fast casual restaurant
- Quick service & fast food restaurant
Shift:
- Day shift
- Evening shift
- Morning shift
- Night shift
Weekly day range:
- Every weekend
- Monday to Friday
Work Location: In person