Responsibilities:
- Must Have experience 3 years
- Greet and welcome patients as they arrive at the dental office
- Answer phone calls and schedule appointments using the dental office's phone system
- Verify patient insurance coverage and assist with insurance claims processing
- Collect and record patient information, including medical history and personal details
- Maintain patient records and ensure confidentiality of sensitive information
- Assist with billing and payment processing
- Coordinate with dental staff to ensure smooth patient flow and efficient operations
- Provide excellent customer service to patients, addressing their inquiries and concerns
Qualifications:
- Previous experience as a dental receptionist at least 3 years
- Proficiency in using phone systems and scheduling software
- Strong communication skills, both verbal and written
- Excellent organizational skills with attention to detail
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of dental terminology and procedures is a plus
- Familiarity with Open Dental systems is a plus
Benefits:
- Employee discount
- Health Insurance
Healthcare setting:
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Benefits:
Schedule:
- Monday to Friday
- Weekends as needed
Experience:
- Dental receptionist: 3 years (Required)
- Medical terminology: 3 years (Required)
- Computer skills: 3 years (Required)
Ability to Commute:
- Rockford, IL 61108 (Required)
Ability to Relocate:
- Rockford, IL 61108: Relocate before starting work (Preferred)
Work Location: In person