Job Summary:
We are seeking a friendly and attentive Server to join our dynamic restaurant team. As a Server, you will be responsible for providing exceptional customer service, ensuring a seamless dining experience, and exceeding our guests' expectations. If you have a passion for food and enjoy working in a fast-paced environment, we encourage you to apply for this exciting role.
Duties:
- Greet and welcome guests, taking orders and serving food and beverages in a timely manner.
- Manage cash and credit transactions accurately, handling payments and providing change as needed.
- Maintain a clean and organized dining area, including tables, chairs, and floors.
- Upsell and recommend menu items to enhance the dining experience and increase sales.
- Utilize open table and other reservation systems to ensure seamless table management.
- Provide exceptional guest services, including answering questions, addressing concerns, and ensuring guests feel valued.
- Work effectively with the kitchen staff to ensure timely delivery of food.
- Maintain a high level of knowledge about the restaurant's menu, ingredients, and preparation methods.
- Demonstrate a commitment to safety and hygiene practices, adhering to food safety guidelines and maintaining a clean and organized workspace.
Requirements:
- Basic math skills to accurately handle cash and credit transactions.
- Experience in the food industry or a related field, with a focus on customer service.
- Strong communication skills and the ability to work effectively in a fast-paced environment.
- Knowledge of sales techniques to upsell and recommend menu items.
- Familiarity with open table and other reservation systems.
- Ability to lift and carry trays of food and drinks, as well as stand for extended periods.
- Comfortable working in a restaurant environment with frequent exposure to food, noise, and heat.
- Reliable, punctual, and willing to work flexible hours, including evenings, weekends, and holidays.
Skills:
- Basic math
- Sales
- Customer service
- OpenTable
- Guest services
- Restaurant
- Food industry
- Cash handling
- Upselling
- Culinary
Job Type: Part-time
Pay: $18.00 - $19.00 per hour
Expected hours: 24 – 30 per week
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Restaurant type:
- Upscale casual restaurant
Weekly day range:
Experience:
- Restaurant experience: 1 year (Preferred)
Ability to Commute:
- Los Altos Hills, CA 94022 (Required)
Ability to Relocate:
- Los Altos Hills, CA 94022: Relocate before starting work (Required)
Work Location: In person