This is an amazing opportunity to join our exclusive facility. We need a like-minded and customer service oriented individual who is committed to upholding the high standards we provide for all our clients.
This is a full time position for a Front Office Coodinator.
We're looking for a professional with a positive attitude. Common sense, initiative and a willingness to take action are necessary in order to complete the tasks and duties for our office. You will work with a wide variety of clientele -- the ideal candidate will be comfortable multi-tasking, have good communication skills and contribute a helpful and positive attitude to our work environment. Strong work ethic and a high regard for patient confidentiality are a must.
You must be highly accountable, have great follow up, organization and communication.
DUTIES:
- Answer and triage phone calls
- Greeting clients and managing client arrivals
- Confirming prescriptions, records, documents and other items needed for client care
- Proofreading documents and reports when needed
- Completing paperwork, reports and other items needed for day to day operations
- Maintaining guest common areas and supporting tasks/ duties for the facility
- Answering client/team member questions and following up on requests
- Reporting, reconciliations and projects based on operational needs
- Administrative work as assigned for other departments
- Creation and maintenance of spreadsheets, forms and checklist for personal use
- Document management
- Special projects: short term and on going
- Other duties as assigned
Ensure client has the best experience possible from beginning to end, great follow up from their visits and get everything they need
Qualifications
- Bachelor’s degree preferred, but will consider Associates or other schooling equivalent experience.
- Minimum of 2 years administrative office experience
- Minimum of 2 years customer service experience
- Medical experience not required but preferred
- Professionalism and maturity in speech and demeanor is required
- Highly organized with a dedication to follow through and an ability to proactively anticipate needs
- Demonstrated written and oral communication skills, and excellent interpersonal skills
- Excellent computer and typing skills
- Must be a team player and also capable of working independently
- Ability to thrive in a fast-paced, detail-oriented, high expectation environment
- Available to work as needed based on our clients schedule
- Must be reliable and punctual, responsive and productive
- Must work accurately but quickly
- Strict confidentiality and discretion
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Education:
Experience:
- Administrative Assistants & Receptionists: 2 years (Preferred)
- Customer service: 2 years (Preferred)
Work Location: In person