We’re determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals – and to help others accomplish theirs, too. Join our team as we help shape the future.
The Central Reliability and Automation team is seeking an accomplished and visionary Director of Platform Engineering to lead our efforts in creating, architecting and delivering a cutting-edge developer portal and platform, ensuring the utmost security, efficiency, and resiliency across our IT solutions. In this pivotal role, you will oversee the design and management of developer portals, integration of developer tools, and alignment of automation frameworks utilized by our engineering teams. Your responsibilities will encompass defining functional and non-functional requirements in collaboration with stakeholders, leveraging both Open Source and Commercial off-the-shelf (COTS) products to build robust solutions that meet current and future demands.
As a strategic leader, you will champion a "build-to-manage" approach, fostering a culture of problem-solving and innovation throughout the design, development, and maintenance lifecycle. Your deep engineering expertise will be instrumental in driving the creation of developer portals that prioritize security, efficiency, and resiliency. Key performance indicators will include the stability of our customer’s services, deployment interval and quality, technical debt reduction, and proactive measures to enhance asset resiliency and mitigate risk. As the Director of Platform Engineering, you will play a pivotal role in advancing our SRE practice, setting top quartile operating norms, and ensuring continuous improvement in our platform engineering capabilities. Additionally, you will establish and monitor developer efficiency metrics such as golden signals, error budgets, and patterns for cloud-native services, driving optimal performance and productivity across our engineering teams.