This position is responsible for providing excellent patient care and experience in accordance with MPHC guiding principles, HIPAA, and any other applicable federal & state laws. The Medical Assistant I position requires a basic level of knowledge regarding the functions necessary to be a Medical Assistant.
Essential Functions
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Ensures HIPAA compliance and patient privacy in accordance with the law, and with MPHC policies and procedures.
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Handles sterile and dirty instruments used in the departments according to CLIA law and regulations.
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Cleans patient care areas in accordance with infection control procedures.
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Keeps exam rooms/procedure rooms stocked/set up according to departmental guidelines.
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Routinely cleans medical equipment to meet quality assurance. Identifies equipment needing maintenance. Reports malfunctioning equipment to Lead, and removes malfunctioning equipment out of patient care areas, if possible, for repair.
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Obtains and documents chief complaint, vital signs, and medical/social histories per procedure.
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Facilitates the completion of questionnaires, as needed.
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Uses proper charting procedure, i.e., noting date, time signature and job title.
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Plots growth grids in pediatrics.
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Manages telephone messages from department and ensures patient rescheduling with appropriate timeframes.
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Verifies, administers, and documents all medications and/or immunizations given. Including lot #, location, and initials, per procedure.
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Manages EHR tasks for department daily, following established EHR workflow, including Labs/Di’s, TE’s, Documents, Actions and Consult Pending, etc.
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Completes chart prep for department daily to include the review of any outstanding care items and reviews ASIIS, as appropriate; makes updates to EMR as needed.
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Utilizes and/or schedules interpreter services as needed by the patient.
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Checks immunizations and supplies for expired items
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Restocks sterilization area and other shared areas with supplies including but not limited to urine cups, needles, gauze, band aids.
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Ensures biohazard and sharps containers are properly disposed of or emptied.
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Check fax outbox to ensure there are no failed faxes for department.
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Completes daily accountability board and attend scheduled department meetings.
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Must be able to adapt to working with different provider teams when needed for coverage.
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Participates in preparing department for internal and external site audits.
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Maintains training, skills, and certifications in accordance with policies and procedures.
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Consistent, reliable in-person attendance is required.
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Other duties as assigned.
Qualifications
Minimum Qualifications:
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High School Diploma or GED
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Medical Assistant Certificate
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Current CPR Certification
Preferred Qualifications:
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Electronic Health Record experience
- At least one year of previous medical back-office experience
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RMA or CMA credential
** The Work Schedule for this position is: Mon-Fri from 11:00am - 8:00pm **