Job description
Company Synopsis:
National industry leading security guarding company is looking for a Client Operations - Director or Vice President to oversee operations in the greater Illinois area.
Purpose of Position:
Under General Guidance, Client Operations - Director or Vice President makes key strategic decisions aimed at actualizing company’s mission to exceed the ever-increasing expectations of our customers. With a field-based team and key alliances with the leaders in the business, you will drive customer excellence while supporting a culture of employee engagement. You are responsible for the service and financial success of the business.
You Will Execute:
- Meeting and developing all client interactions.
- Driving growth initiatives and managing a team to deliver operations excellence.
- Driving overall financial results.
- Managing and developing and delivering long and short-term objectives for profitability.
- Understanding the business environment within geographic area and targeted markets, including legislation, and competitors.
- Driving cash flow through effective execution of payment terms, billing, and collections.
- Developing leaders while applying available training and development tools to build a culture of performance management and individual accountability.
- Adhering to company’s and customer safety standards.
- Ensuring compliance with Federal, State, and all legal requirements with the highest standards of business ethics.
We are looking for:
- A bachelor’s’ degree required.
- Law enforcement and industry experience welcomed.
- At least 5+ years of management experience working with comparable organizations or industry.
- Excellent communication and written skills.
- A demonstrated background in dealing with customer service issues.
- Great time management, ability to prioritize.
- Ability to establish and maintain positive working relations with employees and other company leaders and departments.
- Experience in executing scheduling, payroll tasks via computer.
You will get:
- A salary structure of $100,000 – $115,000 annually commensurate with experience.
- A benefits package including medical, dental, life, disability insurance, 401K.
- An Annual Performance based bonus.
- Vacation and Paid time off.
- And all the support you need.
Job Type: Full-time
Pay: $110,000.00 - $115,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- On call
- Weekends as needed
Ability to Commute:
Ability to Relocate:
- Chicago, IL: Relocate before starting work (Required)
Willingness to travel:
Work Location: In person