Case Manager II
Housing Matters partners with individuals and families to create pathways out of their homelessness into permanent housing. We are a leader in working to end homelessness – and we want you to be part of our team! We are looking for individuals eager to make a difference and willing to enthusiastically commit to join in our vision that homelessness in Santa Cruz County should be rare, brief, and non-recurring.
The Loft is a low-barrier shelter for up to 43 individuals at a time. The Loft is open to adults who are currently experiencing homelessness and who are partnering with us to end their homelessness. Case Manager II is the journey-level class and is expected to
work with a minimum amount of supervision. Incumbents are required to use assessment, interviewing, and counseling skills to perform moderate to complex casework services.
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Hours and Benefits*
- Case Manager II is a full-time, hourly, non-exempt position, eligible for medical, dental, vision, 403b, and our generous PTO plan.
- Regular hours are Monday through Friday. Occasional evenings and weekends may be required for some positions.
Wages
Case Manager II Pay Band
$26.04 $27.34 $28.71 $30.15 $31.65 $33.24
Case Manager II Starting Wage (DOE):
$26.04 $27.34
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Preferred Experience and Education Requirements*
_ Any combination of training and experience which would provide the required knowledge and abilities is qualifying. Typical ways to obtain this knowledge would be:_
- A minimum of one year of experience performing social service casework services comparable to a Case Manager I at Housing Matters in an exceptional manner exceeding all standards and abilities
- A Bachelor's Degree from an accredited college with a major in social work, social welfare, human services, or one of the social or behavioral sciences.
Special Requirements
- Possession of a valid California Class C Driver's License
Thorough knowledge of:
- Social casework objectives, principles, methods, and caseload management and organization.
- Social and economic factors which influence individuals and/or households experiencing homelessness.
- Principles of human behavior, development, psychological defense mechanisms and reactions to stress.
- Community health, welfare, social, and legal support systems, and other resources available to clients.
- Interviewing and record-keeping techniques, including the documentation of all actions and contacts in case files.
Typical Job Duties:
- Perform intake interviews and assessments, and assist participants in developing individual case plans.
- Facilitate participants’ pathway to permanent housing in coordination with housing navigators and other programs, agencies, and organizations.
- Provide ongoing case management including assessment, referrals, budget assistance, housing placement, and promoting housing stability with individuals as assigned.
- Accept each participant for who they are and where they are, and then provide options, information, and choices that allow for stimulating change.
- Develop and maintain accurate written case records including intake, assessment, ongoing case plan, and progress notes.
- Meet all administrative requirements including recordkeeping, HMIS, staff meetings, etc.
- Maintain confidentiality and treat participants with dignity and respect at all times.
- Assist in the overall administration of the program.
- Perform other duties as assigned.
Shelter Case Managers may be responsible for the following:
- Orient new shelter guests into the program, including outlining shelter policy and expectations, touring the shelter facility and dining hall, etc.
- Facilitate storage of personal items.
- Support the Program Manager in enforcing and maintaining campus and shelter policy.
- Support the Direct Services Team in facilitating day services, shelter programs, and additional services.
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Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities*
All qualified applicants will receive consideration for employment at Housing Matters without regard to race, color, creed, religion, national origin, ancestry, physical or mental disability, medical condition (including cancer-related and genetic characteristics), marital status, sexual orientation, age (over 18), veteran status, gender, pregnancy, or any other non-merit factor unrelated to job duties. Such action shall include, but not be limited to, the following: recruitment; advertising, layoff or termination, rates of pay or other forms of compensation, selection for training (including apprenticeship), employment, upgrading, demotion, or transfer.
Job Type: Full-time
Pay: $26.04 - $27.34 per hour