Job Title: PBX Operator/Receptionist
Job Summary:
We are seeking a skilled Operator to join our team. The ideal candidate will be responsible for efficiently managing incoming calls, providing exceptional customer service, scheduling appointments, verifying patient insurance and directing calls to the appropriate departments. The Switchboard Operator will play a crucial role in maintaining effective communication within the organization.
Duties:
- Answer incoming calls promptly and professionally
- Transfer calls to the appropriate departments or individuals
- Schedule patient appointments
- Verify Insurance Coverage
- Take and relay messages accurately
- Maintain a tidy and organized work area
- Assist with administrative tasks as needed
- Operate switchboard equipment efficiently
- Follow phone etiquette guidelines at all times
- Handle multiple phone lines simultaneously
Qualifications:
- Proven experience as a PBX Operator or similar role
- Excellent phone etiquette skills
- Ability to communicate effectively with diverse individuals
- Proficiency in data entry and clerical tasks
- Strong organizational skills
- Bilingual proficiency is advantageous
Join our team as a PBX Operator and be part of a dynamic work environment where your communication skills and multitasking abilities will be valued. Apply now and contribute to our commitment to exceptional customer service.
Job Type: Full-time
Pay: $19.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Free parking
- Health insurance
- Life insurance
- On-the-job training
- Paid time off
- Vision insurance
Healthcare setting:
Schedule:
- 8 hour shift
- Day shift
- No weekends
Ability to Relocate:
- Sherman Oaks, CA 91403: Relocate before starting work (Required)
Work Location: In person