Unit: Atlas Workforce Program
Salary: $55,000 to $58,600
Reports to: Crew Manager
Status: Full Time; Regular, Exempt
Location: 502 East 163rd Street, Bronx, NY 10451
Days/Hours: Monday - Friday, 9:00am - 5:00pm
Organization Overview:
The Fortune Society, Inc. (Fortune) has been working for over 54 years in service to our mission: to support successful reentry from incarceration and promote alternatives to incarceration, thus strengthening the fabric of our communities. The organization has evolved into one of the nation’s preeminent reentry and justice-informed service organizations, providing formerly-incarcerated people with the skills and wrap-around services needed to break the cycle of crime and incarceration and to build productive lives in their communities.
Fortune has grown steadily over the years to an agency just under $60 million in annual budget with just under 600 staff. We anticipate that we will keep growing, both in size and in depth of service. Fortune has a dual mission: both advocacy and service. The advocacy portion of our mission focuses on building a more just criminal legal system and reducing the barriers to reentry into society. The service side of Fortune has evolved to encompass a broad range of programs that started with employment and education and now includes a robust array of services, among them: alternatives to incarceration, supervised release, court advocacy, discharge planning within correctional facilities, licensed substance use and mental health treatment, a housing continuum ranging from emergency and transitional through permanent congregate and scattered site housing, assistance in obtaining benefits, a care management unit, HIV services, a food and nutrition program, and an arts program. Each service we provide is informed by the needs of the population we serve. Fortune currently serves approximately 11,000 people a year. Our client population mirrors the incarcerated population in being approximately 85% male and over 90% people of color. Our program models are recognized, both nationally and internationally for their quality and innovation.
Position Summary
Under the direction of Fortune, Coaches are responsible for facilitating cognitive behavioral therapy groups and adhering to the curriculum, program model, philosophies, approaches, manuals, and policies. Coaches also provide individual coaching, personal development, and supportive case management to participants through a trauma-informed and restorative justice lens while working collaboratively with the outreach partner staff. Coaches will be excellent problem solvers, comfortable with conflict and facilitating conflict resolution interventions, energetic and flexible, collaborative, and proactive team members who positively and productively support high-risk participants.
Coaches empower participants to fulfill employment and life goals. Through the facilitation of cognitive behavioral intervention, coaches teach soft skills required to overcome obstacles and further develop soft skills.
The position requires excellent group facilitation skills, extensive understanding of workforce development, and knowledge of the local ecosystem of support services in the community.
Mission, Culture and Fit
The PCs must embody the values and mission of the Fortune Society. This includes meeting our participants where they are, demonstrating our values through compassion and understanding; and affirming that none of us should be measured against the worst things we have done.
Attention to Detail
The PCs must demonstrate competency to develop systems and processes to organize and keep track of information or work progress; is routinely conscientious, thorough, accurate and reliable when performing and completing job tasks; and recognizes trends, detects inconsistencies, and determines essential details. Ability to multi-task is preferable.
Collaboration
The PCs must collaborate and coordinate with one another to provide care and support to those who need higher levels of supervision and/or more supportive therapeutic services. Additionally, the PCs will need to collaborate with Outreach Workers to effectively support them in managing their case and ensure attention to coordination in care for other services they might be receiving.
Participant Centered
The PCs focus on opportunities to support participants. They have an ability to illustrate the highest level of customer care and empathy while thriving to resolve participant concerns and issues.
Essential Duties and Responsibilities:
- Facilitate cognitive-behavioral group sessions;
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Manage a caseload of approximately 15 participants, serving as their advocate and providing case management;
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Conduct weekly one-on-one coaching sessions, developing individualized plans for participants;
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Review daily feedback and performance reports, identify barriers to participant success in the program, and provide coaching and support to promote attendance, safe behavior, and effective participation in group sessions and transitional employment;
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Participate in collaborative meetings to assess participant progress and plan services;
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Facilitate transitional job orientations;
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Visit participant work sites to understand behaviors in various settings;
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Assess career interests and aptitudes, guiding participants toward suitable employment and training opportunities;
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Lead job readiness activities, including soft skills training, resume preparation, and job search techniques;
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Act as an intermediary between workers and employers to resolve workplace issues and promote retention
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Complete timely and accurate documentation of all services;
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Participate in regular, ongoing professional development opportunities including: trainings, facilitation practice, and receiving ongoing coaching and feedback;
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Other duties as assigned.
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Qualifications:
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High school diploma or equivalent required; Associate’s degree from and accredited college or university in social work, psychology, counseling, human services or education preferred;
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A minimum of 2 years of professional experience training, counseling, providing workforce development services, or instruction;
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Bilingual (English/Spanish) preferred;
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Experience with job readiness and/or cognitive behavioral curricula facilitation including Thinking for a Change, OWDS, ART (Aggression Replacement Training), or similar preferable;
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Skilled communicator who is able to liaise interdepartmentally as well as with community partners and stakeholders;
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Ability to work a flexible schedule;
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Proficiency in Microsoft Office Suite applications, including Excel, Outlook and Office 365;
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Familiarity with the Fair Chance Act a plus;
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Ability to apply skills learned from prior work experience, or formal academic training in a related subject area, to the day-to-day project activities; and
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Demonstrated success in being participant-centered, self-motivated with excellent relationship skills.
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Ability to work independently and on a team;
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Experience working with the community in the South Bronx, a plus;
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Experience and/or desire to work with a culturally diverse population; and
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We seek talented, dedicated individuals from all walks of life who possess a strong commitment to this mission. Relevant personal experience is a plus.
Travel Requirements: Travel throughout the New York City is required.
Physical Demands:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The responsibilities and requirements listed are representative of the knowledge, skills, minimum education, training, licensing, experience and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
The Fortune Society is an Equal Opportunity Employer. All qualified applicants will be afforded equal employment opportunities without discrimination because of conviction history, race, religion/creed, color, national origin, sex, age, disability, sexual orientation, gender identity, military status, predisposing genetic characteristics, victim of domestic violence status or marital status.