Join our welcoming, inclusive and engaged community as a front desk manager. Our beautiful studio is a thriving space for supporting people in movement and health. We have a staff of instructors who appreciate communication, teamwork and autonomy in the workspace.
General front desk manager duties include:
- Client relations (greeting, scheduling, online software support, new clients orientation)
- Answer phone, schedule sessions/classes, email communications, manage marketing materials, manage financial exchanges
- Data entry
- Manage back-end of scheduling software (currently MindBody Online), including managing classes, reports, and inventory.
- Support Instructors with schedules, client accounts and equipment/studio set-up.
- Social media (Facebook and Instagram) – planning, creating/designing and posting based on Thrive’s branding.
- Assist with newsletter and email blasts through Constant Contact BBE mailings; flyers; online scheduling; assist with weekend events as needed
- Website support and updates
- Marketing and advertising support
- Studio light cleaning, equipment maintenance and general organization.
Musts:
Organized, creative, kind, and empathetic individual.
Able to pass background check and pre-employment physical exam.
Strong computer and marketing/promo skills.
Detail-oriented and able to manage and complete projects self-guided.
Ethical and honest.
Pride in getting work done accurately and timely.
Excels working in a team environment.
Ability to multi-task.
Excellent customer service skills, including prompt, accurate, compassionate and friendly customer relations.
Job Type: Part-time
Pay: $18.00 - $22.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Paid time off
- Parental leave
- Professional development assistance
Schedule:
- Day shift
- Monday to Friday
Education:
Experience:
- Supervising Experience: 2 years (Preferred)
- Customer Service: 2 years (Preferred)
Shift availability:
Work Location: In person