Job Summary:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our customers, addressing their inquiries, and ensuring their satisfaction.
Duties:
- Provide accurate information about products, services, and promotions
- Assist customers with order placement, modifications, and cancellations
- Upsell products and services to maximize sales opportunities
- Analyze customer needs and recommend appropriate solutions
- Perform data entry to update customer records and maintain accurate documentation
- Collaborate with other team members to ensure seamless customer experience
- Handle customer complaints or escalations with empathy and professionalism
Qualifications:
- Fluent in English (verbal and written communication skills)
- Previous experience in customer service or sales is preferred
- Strong problem-solving skills and ability to think on your feet
- Excellent interpersonal skills with the ability to build rapport with customers
- Detail-oriented with good organizational and multitasking abilities
- Ability to work in a fast-paced environment while maintaining composure
- Basic computer skills including data entry and navigating software systems
Benefits:
- Competitive salary based on experience
- Comprehensive training program provided
- Opportunities for career advancement within the company
If you are a motivated individual who is passionate about providing exceptional customer service, we would love to hear from you. Apply now to join our dynamic team of Customer Service Representatives!
Job Types: Full-time, Part-time
Pay: $700.00 - $800.00 per week
Benefits:
- Flexible schedule
- On-the-job training
- Paid time off
Experience level:
Shift:
Work setting:
People with a criminal record are encouraged to apply
Ability to Commute:
- Cherry Hill, NJ 08003 (Preferred)
Ability to Relocate:
- Cherry Hill, NJ 08003: Relocate before starting work (Required)
Work Location: In person