Eligibility Services Technician I
Recruitment #24-1570-01
Currently accepting applications through 5:00 p.m. Friday, July 5, 2024
For further information regarding this recruitment and to APPLY, please CLICK HERE:
https://www.jobapscloud.com/Alameda/sup/bulpreview.asp?b=&R1=24&R2=1570&R3=01
THE POSITION
Eligibility Services Technicians are specialists in assisting individuals, families and children enroll in or maintain health coverage and determining initial and on-going eligibility for programs such as CalFresh, General Assistance, CalWORKs and/or Medi-Cal. The current openings are in Oakland and Hayward.
There are four levels of staffing for the Eligibility Services Technician Series. Eligibility Services Technicians I—III are a flexibly-staffed class; work is expected to be performed at the Eligibility Services Technician III level, but with initial selection made at the Eligibility Services Technician I (or entry) level. Eligibility Services Technician IV represents the senior level of the series and is filled through the Alameda County Civil Service examination process.
Eligibility Services Technician I are required to participate in specialized training classes in preparation of learning effective interviewing techniques, appropriate computerized case management and applicable Federal, State and County regulatory requirements. They are expected to flex-promote to Eligibility Services Technician II after successfully completing six months of training and the demonstration of excellent work habits and job performance. Eligibility Services Technician IIs are expected to maintain excellent work habits, gain work experience and demonstrate program proficiency which qualifies them to flex-promote to Eligibility Services Technician III after the equivalent of one year full-time service. Appointments to Eligibility Services Technician I and Eligibility Services Technician II will not be extended beyond six months and one year, respectively.
MINIMUM QUALIFICATION
Either I
Experience:
The equivalent of one year of experience in the class of Specialist Clerk I or higher in the Alameda County classified service (non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts).
Or II
Experience:
The equivalent of one year of full-time, paid and/or volunteer general office experience, involving public contact via face-to-face or over-the-phone, interviewing and obtaining personal information from the general public.
For further information regarding this recruitment and to APPLY, please CLICK HERE:
https://www.jobapscloud.com/Alameda/sup/bulpreview.asp?b=&R1=24&R2=1570&R3=01
This recruitment is accepting applications through 5:00 p.m. Friday, July 5, 2024.
Job Type: Full-time
Pay: $28.36 - $34.46 per hour
Expected hours: 37.5 per week
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Retirement plan
- Vision insurance
Schedule:
- Day shift
- Monday to Friday
Work setting:
People with a criminal record are encouraged to apply
Ability to Relocate:
- Alameda County, CA: Relocate before starting work (Required)
Work Location: In person