Front Desk Agent
Duties:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests efficiently and accurately
- Answer phone calls and respond to guest inquiries
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns with patience and professionalism
- Process payments and maintain accurate records
- Assist with reservations and room assignments
- Maintain a clean and organized front desk area
Experience:
- Previous experience in a front desk or customer service role preferred
- Bilingual or multilingual skills are a plus
- Knowledge of phone systems and basic computer skills
- Strong communication and interpersonal skills
- Excellent customer service and guest relations abilities
- Ability to handle multiple tasks and prioritize effectively
- Familiarity with hospitality management software is a bonus
As a Front Desk Agent, you will be the first point of contact for our guests, providing them with exceptional service from check-in to check-out. You will play a crucial role in ensuring guest satisfaction and creating a positive experience for all who visit our hotel.
We offer competitive pay, opportunities for career growth, and a supportive work environment. If you have a passion for hospitality and enjoy interacting with people from diverse backgrounds, we would love to hear from you.
Please note that this position may require working evenings, weekends, and holidays as needed to meet the needs of our guests.
Job Type: Part-time
Pay: From $13.00 per hour
Benefits:
Schedule:
- 8 hour shift
- Weekends as needed
Work setting:
Ability to Relocate:
- Beavercreek, OH 45431: Relocate before starting work (Required)
Work Location: In person