Are you an ambitious, goal-oriented individual with exceptional communication and customer service skills? At My LA Braces, we have been transforming smiles and setting industry standards for over 60 years. We thrive on efficiency, excellence, and a dynamic team environment where hitting targets is celebrated. We are seeking a naturally social individual adept at establishing relationships, with exceptional communication and customer service skills. If you are ambitious, dynamic, and have a knack for connecting with patients, we would love to hear from you!
As our Treatment & Marketing Coordinator, you will play a pivotal role in driving our practice’s success. Your efforts will be rewarded with performance-based bonuses, offering you the chance to directly impact both your career growth and our practice’s achievements. Your role will involve a combination of treatment coordination and marketing efforts to attract new patients. This role offers a full-time schedule at a single location (Montebello, CA). The position would have bonus compensation based on performance and hitting goals.
Essential Duties and Responsibilities:
- Conduct consultations with our Orthodontist, assisting patients in starting their smile journey, and ensuring high conversion rates through proper documentation and follow-up.
- Manage analog marketing efforts through relationships with general dentist offices and direct outreach to patients.
- Coordinate and execute in-office and external promotions, events, and marketing activities.
- Manage social media accounts and office engagement, coordinating with a third-party company for digital ads (FB/IG/website) by providing necessary photos and videos.
- Perform boots-on-the-ground marketing with local dentists and the community.
Position Requirements:
- Minimum of 2 years of experience as a Treatment Coordinator or Marketing Coordinator (or other sales related positions).
- Demonstrable people skills in relating to and motivating patients to take the first steps in their treatment.
- Reliable work ethic with a detail-oriented approach to task completion and follow-up.
- Proficiency in computer software and the ability to learn and use dental and task management software efficiently.
- A desire and ability to learn and continuously improve; we will provide training on our systems.
- Responsible for the management and follow-up of all new and pre-treatment patients.
- Capable of executing local marketing strategies and building relationships with community dentists.
- Strong communication skills for marketing the OBS program to both patients and professionals.
- Organizational skills to maintain and monitor the pending system with calls, emails, and invitations.
Related terms: dental manager, orthodontic manager, office manager, treatment coordinator, patient coordinator, billing specialist, marketing coordinator, dental sales.
Job Type: Full-time
Pay: $22.00 - $35.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Paid time off
Schedule:
Work setting:
Experience:
- Treatment / Marketing Coordinator: 2 years (Required)
Ability to Relocate:
- Montebello, CA 90640: Relocate before starting work (Required)
Work Location: In person