Job Title: Front Office Manager
Job Overview:
We are seeking a professional and experienced Dental Front Office Manager to oversee all front desk operations and ensure exceptional patient experiences. The ideal candidate will have a strong background in dental front office procedures, excellent customer service skills, and the ability to lead a team effectively.
Responsibilities:
- Manage all aspects of the front office including patient check-in, check-out, keeping doctor and hygiene schedules full and dealing with emergencies;
- Train, supervise, and support front desk staff to provide outstanding customer service
- Maintain a professional and welcoming atmosphere in the waiting room area
- Handle patient inquiries, requests, and complaints promptly and professionally
- Ensure compliance with dental office policies and procedures
- Oversee the use of phone systems and other communication tools effectively
Experience:
- Proven front or back office experience in the dental field
- Strong understanding of dental office operations and patient care
- Excellent communication skills with proficiency in phone etiquette
- Bilingual proficiency is a plus
- Knowledge of dental practice management software systems
- Ability to multitask and prioritize tasks efficiently
- Experience working in a dental setting is advantageous
Join our team as a Front Office Manager and be part of a dynamic environment where your leadership skills will make a difference. Apply now to contribute to our commitment to providing exceptional service for our patients.
Job Type: Full-time
Pay: $23.00 - $25.00 per hour
Expected hours: 40 per week
Benefits:
- Employee discount
- Free parking
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Evenings as needed
- Monday to Friday
Experience:
- Dental office: 3 years (Required)
Ability to Commute:
- Tucson, AZ 85704 (Required)
Work Location: In person