Billing Department Manager
Job Description
General Purpose:
Under general supervision of the VP of Operations the Billing Department Manager is responsible for the organization and work-flow of the Billing team. Experience in Medical Billing and/or office management is preferred. Billing
Supervisor may also function as an intermediary between healthcare providers, clients, patients and health insurance companies.
Essential Functions:
Assign codes to diagnoses and procedures, using ICD (International Classification of Diseases) and CPT (Current
Procedural Terminology) codes.
Enter coding information into billing software.
Ensure codes are accurate and sequenced correctly in accordance with government and insurance regulations.
Follow up with the provider on any documentation that is insufficient or unclear.
Communicate with other clinical staff regarding documentation.
Search for information in cases where the coding is complex or unusual.
Communicate with health care providers, patients, insurance claim representatives and other parties to clarify billing issues and facilitate timely payment.
Consult with team members and appropriate resources to solve billing and collection questions and issues.
Maintain work operations and quality by following standards, policies and procedures; escalate compliance issues to supervisor.
Ensures billing operations are performed in an accurate and timely manner
Monitors the revenue cycle activities and resolves any issues
Supervises billing staff in the organization
Prepare reports and forms as directed and in accordance with established policies.
Perform a variety of administrative duties including but not limited to: answering phones; faxing and filing of confidential documents; and basic Internet and email utilization.
Provide excellent and professional customer service to internal and external customers.
Function as contributing team member while meeting deadlines and productivity standards.
Minimum Requirements:
Education: High school diploma or equivalent.
Certification preferred prior to hire date
Training and experience: Unless otherwise indicated, one year of current experience within the last three years in a comparable job classification required.
Internet, email, MS Office and data entry skills required.
Educated on and compliant with HIPAA regulations; maintains strict confidentiality of patient and client information.
Ability to work effectively within role independently and with other team members.
Ability to organize and complete work in a timely manner.
Ability to read, write and effectively communicate in English.
Ability to understand medical terminology.
Health Requirements: In good health and able to work without restrictions, unless otherwise noted.
Physical Demands - Stooping, turning, bending, squatting, kneeling and the ability to lift up to 50 pounds; constant/repetitive sitting/standing; requires normal, correctable vision and hearing, and the ability to accurately discern color as necessary to perform job functions.
The above statements reflect the general details necessary to describe the principal functions of the job as identified, and shall not be considered as a detailed description of all work requirements that may be inherent in the position.
In the following paragraphs, YZK Business Support is referred to as the “Company”. The employee will receive or have access to information about the “Company’s” customers, referral sources, employees and applicants, as well as information including, but not limited to customer lists, applicant lists, applicant resumes, information pertaining to customer business preferences, computer programs, financial data, contracts, statistics, manuals, files, techniques and procedures, all of which is the “Company’s” confidential property and which shall be considered “Trade Secrets”.
The employee agrees to keep all Trade Secrets in strictest confidence at all times and acknowledge that these belong to the “Company” or are related to its business. At no time during or after work status will the worker use or disclose to any person any Trade Secrets belonging to the “Company” or the “Company’s” predecessors and successors of interest, or its subsidiaries, affiliates, licensees, or franchisees, used or made available to them in the course of their work status. Immediately upon the termination of work status, or upon request by the “Company”, the employee will return to the “Company” all Trade Secrets and other materials or property of the “Company” in their possession, including all copies thereof, in whatever form they exist.
The employee will receive or have access to information about patient/client medical records ("Patient Information"), all of which is confidential property. The employee agrees to keep all Patient Information in strictest confidence at all times. At no time during or after work status will the employee use or disclose to any person any Patient Information made available to them in the course of their work status. Immediately upon the termination of work status, or upon request by the “Company”, the employee will return all Patient Information and other materials or property in their possession, including all copies thereof, in whatever form they exist. Violation of confidentiality is cause for disciplinary action, including immediate termination.
Employee will be required to follow any other job-related instructions and to perform any other job- related duties requested by a supervisor on behalf of the “Company”. All duties and responsibilities contained in this job description are essential job functions.
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Benefits:
Schedule:
Education:
- High school or equivalent (Preferred)
Experience:
- Medical billing: 1 year (Preferred)
Work Location: In person