Job description
Shine Functional Health is a boutique medical practice based in Arlington Heights. We offer personalized precision medical care utilizing the principles of functional and traditional medicine, focusing on the root cause of chronic disease. We focus on lifestyle medicine, along with numerous integrative therapies. These visits are typically longer in duration ( 45 - 90 minutes). The roles of a medical assistant in Functional Medicine are unique in some ways. We are looking for a Medical Assistant who is passionate about Functional Medicine, and excited to support the physician in this very busy and rapidly growing practice
Requirements:
- Show interest in and enthusiasm for this unique approach to health & wellness
- Carry out activities that support the provider in ensuring a smooth work-flow
- Be willing to learn the basics of various Functional Medicine specialty labs (i.e. why they are done) and instruct patients on how to complete them
- “Visit Prep” for patients 48 hours in advance of visits. Visit prepping includes the following:
- Check each chart to ensure that visit paperwork was completed at least 48 hours prior to the visit (paperwork includes the New Patient Intake and MSQ forms)
- If forms have not been completed, reach out to the patient via phone call to remind them to please complete these forms as soon as possible
- On the day of the visit, room patients in a timely manner
- Rooming includes:
- Obtaining any paperwork that has not already been completed
- Obtaining vital signs per usual protocol and documenting in EHR
- Communicating to the clinician of any patient concerns or questions that may arise prior to the actual visit
- Following the visit, assist the clinician with the following duties, if applicable:
- Provide the patient with educational handouts and other forms
- Help assist the patient in completing any diagnostic testing
- If ordered, provide and explain to patients how to complete specialty labs as well as the company’s direct contact with any questions
- Place orders for supplements if recommended and/or assist the patient with purchasing supplements that are stocked in house
- In between seeing patients, duties may include:
- Answering patient questions that arise between visits
- This may include consulting with the clinician if a simple or limited question or advising the patient to schedule a visit to address
- Checking specialty lab portals daily, downloading any new results into the patient’s chart, and notifying the clinician that the result is available
- Forwarding to patients their specialty lab results when available
- Prepping for upcoming visits (i.e. ensuring forms have been completed)
- Queuing supplement and/or medication refills for clinicians
- Checking on supplement or testing kit inventory and communicating with the Inventory Manager when more supplies are needed
Teamwork and Development
- Demonstrates the ability to be initiative-taking, supportive, and collaborative.
- Share knowledge, promote positivity, and take personal responsibility for your professional development.
- Demonstrates the ability to seek and value open, honest communication, and constructive feedback in a timely manner.
- Provide outstanding communication, documentation, education, and care to all patients.
- Demonstrate a natural ability to actively listen, lead with curiosity, and assume the best intentions of others.
- Demonstrate the ability to prioritize and respond quickly to changing & demanding environments.
Essential Functions and Qualifications
- Punctuality and adherence to schedule is a must.
- Completion of Medical Assistant program from an accredited institute.
- Medical Assistant program diploma.
- Certification is required (CMA) (RMA) (CCMA)
- Knowledge of medical terminology.
- Ability to work at a computer for extended periods of time.
- Ability to work in an upright, standing position for extended periods of time.
- Manual dexterity.
- Work is performed in a medical office setting using standard medical equipment.
- The risk of exposure to blood and body fluids is present.
Job Type: Full-time
Salary: From $17.00 per hour
Expected hours: 36 per week
Medical specialties:
- Holistic Medicine
- Primary Care
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Work setting:
Work Location: In person
If you know you meet the basic job requirements above, please send a resume and cover letter.
To learn more about our practice please visit our website: www.shinefunctionalhealth.com
Job Type: Full-time
Pay: $17.00 per hour
Expected hours: 36 per week
Medical specialties:
- Holistic Medicine
- Primary Care
Schedule:
- Day shift
- Monday to Friday
Work setting:
Education:
License/Certification:
- Certified Medical Assistant (Preferred)
Work Location: In person