JOB OVERVIEW:
Responsible for the ongoing maintenance and operation for all of the Information Technology implemented within the assigned Hotel. The position is responsible for the daily operation, support, and security of the technology and data that support and enable the business operation.
Work with the Chief Informations Officer (CIO) and Hotel Management to implement company-wide initiatives into the Hotel. Provide capital planning and operating budget support to the Hotel.
The position will maintain technologies implemented in effective working order and ensure system up time and reliability meets the needs of the operation(s) as defined by management and the CIO.
QUALIFICATIONS:
*Bachelor degree in Computer Science or equivalent combination of relevant education and experience.
* 5 or more years of professional experience working with hospitality systems.
* Proven project management and budgeting skills.
* Demonstrated written, verbal and presentation skills that translate a technology focus into business language.
* Experienced with 24x7 data center operations.
* The following certifications or equivalent experience are highly desirable:
MCSE Certification or equivalent experience.
CCNE Certification or equivalent experience.
* The ability to follow payroll and key sign out procedures.
* The ability to offer any assistance possible to guests.
* The ability to respond properly to any hotel emergency or safety situation.
* The ability to perform other tasks or projects as assigned by hotel management and staff.
* Comply with TIHTC work rules and standards per the associate handbook and as directed by management.
RESPONSIBILITIES:
* Administration and monitoring of equipment in the datacenter.
* Maintenance and upgrades to equipment, operating systems, firewalls, anti-virus protection and other general system utilities and applications necessary to the efficient support of the hotel applications.
* Development and Maintenance of system documentation including network diagrams, inventory records, and operating procedures.
* Monitoring backup systems to assure that all systems and data are appropriately protected and that disaster recovery data and procedures will be available when needed.
* Responding to work tickets for system tasks in accordance with established SLA standards.
* Configuration and deployment of new servers, end user equipment, and networking equipment.
* Proactive maintenance of service pack and patch status on all servers and workstations.
* Supporting and enforcing security policies.
* Ensure the consistency and maintainability of existing and new applications by creating, maintaining and enforcing standards and procedures (including SOPs) for implementing technical solutions.
* Applying technical expertise in the following areas to support of the hotel systems:
- Microsoft Windows Server Operating system and networking features.
- Microsoft SQL server implementation, security, maintenance, and backup
- TCP/IP networks and routing.
- Manage Firewalls.
- Exchange and Google Apps
- Manage License/Certificate
- Cisco Infrastructure Management
Job Type: Full-time
Pay: $110,000.00 - $120,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Compensation package:
- Bonus opportunities
- Weekly pay
- Yearly pay
Experience level:
Schedule:
- 10 hour shift
- Day shift
- Monday to Friday
Experience:
- Management: 3 years (Required)
Ability to Commute:
- New York, NY 10013 (Required)
Ability to Relocate:
- New York, NY 10013: Relocate before starting work (Required)
Work Location: In person