Pay & Benefits of Customer Service Representative:
- Low Travel
- Family friendly culture with remote work option up to 2 days/week
- Quarterly bonuses and profit sharing
- High ownership, high creativity culture in an engineering office environment
- Training provided first month and ongoing
- Excellent benefits: health/dental/life insurance, 401k, tuition reimbursement
- On-campus gym and exercise classes
Responsibilities:
- Leverage your experience and product knowledge to select and assist in the development of the best products to grow the product line and meet customer’s needs
- Product ownership throughout the product life cycle
- Evaluate and test new products and technologies
- Support product through new product introductions, documentation, training, and second tier backline support (only during normal business hours)
- Life-cycle projects to improve product quality or lower product cost
- Supplier evaluation including product offering, technology roadmap, support capabilities, product packaging and barcoded labels
- Some scheduled domestic and international travel is required
Qualifications:
- Requires education in technical discipline with preference for BS in mechanical or electrical engineering OR at least 10 years of related experience
- Requires 7 years' experience (10 years preferred) in industrial control & automation market or OEM/manufacturing of sensor or power supply products. Preferred experience includes product application, control system integration, hands-on calibration, configuration, technical support, and/or product design involving sensors or power supplies. Similar experience in related markets such as building automation and medical equipment may be considered.
- Experience with various sensing technologies (inductive, capacitive, photoelectric, ultrasonic, potentiometric and magnetostrictive)
- Experience with DC power supplies, redundancy modules, DC UPS and electronic circuit protection
- Experience with industrial control products such as PLCs, HMIs, process instrumentation or signaling is desirable
- Experience with agency approvals (UL, CSA, CE, RoHS, etc.) is desirable
- Experience with CAD such as AutoCAD, SolidWorks, etc. is desirable
- Must possess self-confidence, organizational skills, time management skills and excellent communication skills
- Must also be self-starter that is able to work on and manage projects independently, meet deadlines and have excellent interpersonal skills
IND1
Job Type: Full-time
Pay: From $95,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Tuition reimbursement
- Vision insurance
Experience level:
- 10 years
- 11+ years
- 7 years
- 8 years
- 9 years
Schedule:
- 8 hour shift
- Monday to Friday
Work setting:
- In-person
- Manufacturing facility
- Warehouse
Education:
Experience:
- Sensors or power supply: 7 years (Required)
- Industrial Controls Automation: 7 years (Required)
Ability to Commute:
- Alpharetta, GA (Required)
Work Location: In person