(Full-Time, Non-exempt Position)
Inner City Law Center (ICLC) is a nonprofit law firm located in the Skid Row neighborhood of Los Angeles. We are looking for extraordinary people to help us end homelessness in Los Angeles. Founded on the fundamental principle that every person should always be treated with dignity and respect, ICLC fights for justice for low-income tenants, working-poor families, people who are disabled or experiencing homelessness, people living with HIV/AIDS, and homeless veterans.
Position Description: The Administrative Clerk will be the first point of contact for potential clients across various practice areas and departments. Additionally, this entry-level role will work closely with team members to evaluate current systems and processes to increase efficiency and impact.
- Handling all initial communications with referring partners and potential clients, including: making and answering emails and phone calls, handling mail and email inquiries, and if applicable - managing all referral pipelines.
- Scheduling intakes and other follow-up for various staff members.
- Supporting the implementation and success of client-centered systems and processes for efficient and prompt client screening.
- Tracking requests to ensure time-sensitive referrals receive prompt attention and do not miss deadlines.
- Entering data accurately in ICLC’s case management and/or other systems.
- Working closely with attorneys and paralegals to manage case referral and follow-up, if applicable.
- Working collaboratively with various Program and Operations team members.
- Electronically filing and serving initial eviction documents for assigned filings. Handling all necessary follow-up on these e-filings, including reviewing and correcting documents, tracking filings through final acceptance/resolution, and communicating with tenants regarding documents, corrections, next steps, etc.
- Staffing workshops and assisting with outreach as needed.
- Providing administrative support including assistance with communication to clients and vendors, calendaring, copying, filing, mailing, etc.
- Performing other duties as assigned.
Hiring Criteria: Commitment to ICLC’s mission and values. Written and oral Spanish language fluency, preferred. Strong typing skills and computer proficiency in Microsoft Office Suite. Ability to learn and utilize databases, software and case management systems. Commitment to client-centered advocacy, and ability to build trust and rapport with a wide range of clients and team members in a kind, appropriate, and effective manner. Strong interpersonal skills and able to cultivate relationships with partner organizations. Excellent problem solving, time management, and decision-making ability. Effective communication skills, remaining responsive to team members in a fast-paced environment. Mission driven and dedicated to eradicating homelessness and dismantling the systems that contribute to it. Committed to equity, diversity, and racial justice. Innovative and solution oriented. Organized, detail oriented, and able to assume responsibility quickly and independently in a rapidly growing organization. Must have access to reliable transportation.
Compensation: Hourly compensation from $24.04 - $36.36 per hour and is commensurate with qualifications and experience. Excellent benefits.
How to Apply: Cover letters and resumes are reviewed upon receipt and applications will be accepted until the position is filled. To apply, please upload your resume and cover letter detailing interest in the position directly to our website at https://innercitylaw.org/apply/. Applications will not be considered if both resume and cover letter are not provided.
Inner City Law Center is committed to having a diverse staff and an equitable and inclusive workplace. To read our full DEI Statement, please click here.
ICLC is an equal opportunity employer and all qualified applicants will receive consideration without regard to their race, religion, ancestry, national origin, sex, sexual orientation, gender identity, transgender status, age, disability, marital status, or medical condition. All qualified applicants with criminal histories shall be considered in a manner consistent with the requirements of the Los Angeles Fair Chance Initiative for Hiring.
To keep our Staff and Clients safe, ICLC requires all Staff to have received the COVID-19 vaccine.