Overview:
We are currently seeking a personable, energetic, professional Patient Care Associate to join our outstanding team! The Patient Care Associate is responsible for greeting the patients as they enter the practice, check-in, check-out, scheduling, and other administrative tasks.
Responsibilities:
Responsibilities:
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Greeting patients professionally, both in person and on the phone
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Quickly answering or properly referring questions and issues
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Optimizing provider schedules and patient satisfaction with efficient scheduling
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Notifying providers of patient arrivals
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Comforting patients by anticipating anxieties and effectively answering questions
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Ensuring availability of treatment information by retrieving and updating patient records
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Verifying financial records and collecting patient charges while filing and expediting third-party claims
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Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders
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Provide excellent customer service
Requirements and Qualifications:
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High School diploma or GED equivalent is required
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Detail-oriented and ability to multitask
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Exceptional customer service skills.
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Ability to perform in a fast-paced environment.
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Exceptional communication skills, both oral and written.
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Knowledge of MS Office.
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Knowledge of electronic medical records software is a plus.
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Experience in healthcare is preferred but not required. We are willing to train the right candidate.
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Bi-lingual English/Spanish a plus
Qualifications:
- Competitive compensation package
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Excellent comprehensive benefits
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401(K)
- Significant eye care discounts
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Continuing education allowances
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Career growth and development
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PTO and holidays off