BronxWorks helps individuals and families improve their economic and social well-being. From toddlers to seniors, we feed, shelter, teach, and support our neighbors to build a stronger community. In all aspects of our work, we strive for the highest ethical and performance standards and guided by the belief that people are to be treated with dignity and respect regardless of their present situation or past experiences. We have 50 locations throughout the borough providing a variety of programs that offer assistance in the areas of family, children and youth support, educational services, elder care, homelessness, mental health, and workforce development. We are an employer of choice for anyone interested in a meaningful career in the social services field.
RESPONSIBILITIES
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Conduct population needs assessments and present findings to Program Administration team
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Conduct qualitative research to impact the supplemental services delivered to tenants
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Outline policies and procedures and maintain Brook Tenant and Program guidelines and trackers
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Work closely in collaboration with Continuous Quality Assurance Specialist to ensure that services follow DOHMH OPRE standards
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Assist with development of staff and client trainings and workshops
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Serve as a back up for assistance with medication monitoring, representative payee client services and maintain a small caseload of clients (2-3) as needed.
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Develop and maintain boundaried relationships with tenants that enhances their residential and vocational experience
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Develop resources to enhance residents’ access to cultural and educational services and events in the community
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Work closely with program and department staff to plan tenant activities
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Develop and facilitate culturally appropriate tenant activities including arts and crafts, cooking, movies, trips, games, karaoke, special events, and holiday dinners
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Develop and oversee policies for managing computer lab and exercise room
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Manage the computer lab and exercise room staff
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Manage contract with exercise equipment vendor
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Track event attendance and monitor success of various activities
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Oversee the monthly tenant activity calendar and newsletter
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Promote and advertise activities to tenants and staff through various methods including fliers, emails, and outreach phone calls
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Prepare, serve, and track snacks and meals that comply with New York City Food Standards and document compliance
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Communicate tenant participation and concerns to the Brook’s clinical team
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Track and maintain supplies including food pantry and arts and crafts material
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Assist clients in the preparation of resumes, cover letters, thank you letters and employment applications
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Screen clients for jobs and prepare clients for interviews
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Complete program reports monthly or more frequently as required
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Assist with special projects as assigned
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Work some evening hours and Saturdays as required
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Develop and implement an Aging in Place Plan for the program
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Conduct qualitative research to impact the supplemental services delivered
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Outline policies and procedures and maintain Brook Tenant Policies folder
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Work closely in collaboration with Continuous Quality Assurance Specialist to
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Perform additional duties as assigned by manager
QUALIFICATIONS
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Bachelor’s degree
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Two years related experience with service population
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Engaging personality and detail-orientated skills are essential.
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Spanish language proficiency preferred but not required.
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Strong oral and written communication, time management and organizational skills are necessary.
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Proficiency in Microsoft Office suite and other standard business technology is required.
PHYSICAL REQUIREMENTS
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Ability to use a computer for prolonged periods.
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Ability to occasionally lift and/or move up to 10 pounds.
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Ability to stand, walk, or sit for long periods of time.
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Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork.
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Ability to bend and retrieve objects and/or documents.
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Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
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Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.
#INHGH
BronxWorks seeks to build an inclusive organization grounded in respect for differences. BronxWorks is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. This commitment applies to all terms, conditions, and privileges of employment, including but not limited to recruitment, hiring, compensation, training and employee development, placement, promotion, demotion, upgrading, downgrading, transfer, layoff and termination. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, status as a victim of domestic violence, or any other characteristic protected by federal, state, or local law. If you require reasonable accommodation as part of the application process, please contact hrbenefits@bronxworks.org.