Essential Responsibilities:
- Help Desk support includes serving as primary contact for Help Desk calls/emails relating to hardware, software, and printer problems and their resolutions.
- Must be able to work closely with end users on a variety of system problems.
- Document; maintain all service calls that come into the IT Department in Track It software.
- Reads and routes incoming mail.
- Prepare all check requests for IT Director and CIO signature to be paid.
- Will access and run reports for various departments.
- Will order all inter-departmental and vendor related supplies
- Record, track and maintain an accurate spreadsheet of hospital inventory.
- Create purchase requisitions for all pc related hardware, software, and printers for the entire hospital.
- Timesheets (daily and bi-weekly) for IT Dept
- Locates and attaches appropriate file to correspondence to be answered by employer.
- Composes and types routine and confidential correspondence.
- Files correspondence and other records.
- Answer telephone and gives information to callers or routes call to appropriate official and places outgoing calls.
- Schedules appointments for employer.
- Greets visitors, ascertains nature of business, and conducts visitors to employer or appropriate
- May compile and type statistical reports.
- May make copies of correspondence or other printed matter, using copying or duplication machine.
- May prepare notes, correspondence, and reports, using word processor or computer terminal.
To do this job, you must have the following amount of total education and/or experience: (If hiring someone into this position, this would be the minimum amount of experience and education that would be required in order for the incumbent to have a reasonable expectation for success.) Type 35-40 words per minute
HIGH SCHOOL DIPLOMA REQUIRED. COMPLETION OF
BUSINESS OR SECRETARIAL COURSEWORK PREFERRED.
Job Type: Full-time
Schedule:
Education:
- High school or equivalent (Preferred)
Shift availability:
Ability to Relocate:
- Chicago, IL 60649: Relocate before starting work (Required)
Work Location: In person