Job Title: Sales Assistant Manager (Branch Signing Support)
Company: SeekOne Roofing
Location: Franklin, TN
Job Type: Full-time
SeekOne Roofing is seeking a highly organized and tech-savvy Sales Assistant to provide crucial support to our sales representatives in managing customer communications, back-office workflows, and building contracts with clients. This role is specifically focused on our branch signing processes.
Responsibilities:
- Assist sales representatives in handling customer inquiries, quotations, and order processing with a strong focus on customer support.
- Utilize CRM software (e.g., Salesforce) proficiently to manage customer interactions, track sales activities, and update customer information.
- Provide technical support to sales team members regarding software tools and digital platforms used for sales and customer management.
- Collaborate closely with internal departments to ensure smooth execution of customer orders and timely resolution of any issues.
- Support the administrative needs of the sales team, including data entry, document management, and preparation of sales reports.
- Maintain a high level of responsiveness and professionalism in all customer communications, both verbal and written.
- Assist in coordinating logistics and scheduling related to the branch signing process to ensure efficiency and customer satisfaction.
- Run and manage contract negotiations and agreements between clients and sales representatives, ensuring accuracy and compliance with company policies and legal requirements.
Requirements:
- Proven experience (1-3 years) in customer support or a related role, preferably in a technology-driven environment.
- Strong proficiency in using CRM systems (e.g., Salesforce) and other sales and customer management tools.
- Excellent technical skills and ability to troubleshoot basic technical issues independently.
- Exceptional organizational skills and attention to detail, with the ability to manage multiple tasks and priorities effectively.
- Excellent communication skills, both verbal and written, with a customer-centric approach.
- Ability to work collaboratively as part of a team and independently in a fast-paced environment.
- Bachelor’s degree in Business Administration, Marketing, or a related field is preferred.
Benefits:
- Competitive salary based on experience.
- Opportunities for career growth and development within a dynamic and growing company.
About SeekOne Roofing:
SeekOne Roofing is a leader in providing high-quality roofing solutions backed by superior customer service. We are committed to innovation, integrity, and delivering exceptional value to our customers. Join our team and contribute to our mission of excellence in the roofing industry.
Job Type: Full-time
Pay: From $65,000.00 per year
Benefits:
- Flexible schedule
- Paid time off
Experience level:
Weekly day range:
- Monday to Friday
- Weekends as needed
Work Location: In person