Description:
The Expo/Food Runner plays a crucial role in ensuring the efficient flow of food from the kitchen to the dining area. This position requires a keen eye for detail, excellent communication skills, and the ability to work in a fast-paced environment. They collaborate with the kitchen staff, servers, and management to ensure timely and accurate delivery to orders of guests. Because the Expo/Food Runners interact directly with guests, it is important that they be friendly, upbeat, and able to communicate effectively.
Key duties and Responsibilities:
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Work in a fast-paced, noisy environment
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Assist with beverage preparation
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Communicate effectively, respectfully, and professionally with coworkers, management, and guests
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Ensure dishes meet presentation, accuracy and food quality standards before leaving the kitchen and delivering to guests
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Address discrepancies promptly with the appropriate staff member
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Garnish plates according to company standards and guidelines
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Deliver food orders to tables promptly, connecting with guests to ensure satisfaction
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Package to-go orders according to company standards and guidelines
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Respond appropriately to guest requests and concerns, communicating them to servers or management as deemed appropriate
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Prepare, stock and maintain sufficient levels of food and packaging products for smooth service
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Maintain cleanliness and sanitation in work areas during and after service
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Follow verbal and written instructions from the management team
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Performs opening and closing duties, as needed, assisting with cleaning, stocking, etc
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Assist in additional tasks and deep cleaning projects as directed by management
Requirements:
- Excellent communication and teamwork skills are essential
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Ability to work in a physically demanding environment and lift up to 40 lbs several times a day
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Ability to be standing for long periods of time
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Previous experience in a high volume restaurant setting is preferred
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Flexibility to work in varying conditions
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Weekend and holiday availability is required
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At least 16 years of age
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Authorized to work in the US
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Bilingual proficiency is preferred
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Kitchen staff are strongly encouraged to apply