As a Valet Assistant you will play an essential role in ensuring that our members and guests feel comfortable and secure when handing over their vehicle. Your primary responsibility will be to greet members and most importantly park and retrieve their vehicles promptly & safely.
You will need to be adaptable, detail-orientated, and have excellent communication skills to handle any questions or concerns that may arise. Additionally, you should have a good sense of direction to navigate busy parking areas. If you are passionate about providing exceptional service in a safe and welcoming environment, then we encourage you to apply for this exciting opportunity.
Our Core Values: Care for Each Other, Do the Right Thing, Be the Example, Never Settle, and Have Fun!
Reports to: Member Services Manager
Compensation: Starting at $16.50/hour + cash tips
Schedule: M-F between 10am-2:30pm (average of 22 hours per week).
Responsibilities
- Delivers and promotes prompt, courteous, and professional service to all members and guests.
- Helps members, guests, and visitors in and out of their vehicles; opens lobby doors.
- Parks and retrieves vehicles in assigned parking lot.
- Issues and collects automobile claim tickets and secure car keys.
- Maintains a clean and safe entrance to club, including the sidewalk, windows, & doorway.
- Assist members and guests with packages or request roadside assistance when requested.
- Provides directions when needed and summons taxis, if requested.
- Follows direction of Lead Doorman while working cohesively to provide the best experience.
- Follow the set protocol on tips when working in a team.
- All other duties as assigned by management.
Requirements
- High School Diploma or equivalent
- Must possess a valid state driver’s license and clean driving record for 7 years.
- Must have the ability to drive both automatic and manual vehicles.
- Prior or similar customer service experience required.
- Ability to communicate effectively and professionally with all in a fast-paced environment.
Physical Demands
- Must be able to stand or walk for the duration of the shift up to 4 hours.
- Must be able to use hands, fingers, to grasp, reach, and handle car steering wheel.
- Must be able to use and coordinate feet to drive an automobile.
- The employee is occasionally required to sit; stoop, kneel, and crouch to complete job responsibilities.
- The employee must frequently lift, push, and carry up to 50lbs occasionally.
- Must be able to listen and speak to communicate with others.
- Must be able to work outside in conditions that include inclement weather, heat, cold, humidity and wind occasionally.
Job Type: Part-time
Pay: From $16.50 per hour
Expected hours: No more than 29 per week
Benefits:
- Employee assistance program
- Employee discount
- Paid training
- Referral program
Compensation package:
Schedule:
- Day shift
- Holidays
- Monday to Friday
- Weekends as needed
Experience:
- valet/parking: 1 year (Required)
License/Certification:
- Driver's License (Required)
Shift availability:
Work Location: In person