SCANDAL ITALY - FASHION OFFICE MANAGER
ABILITY FOR COMMISSION ON TOP OF SALARY
Scandal Italy is hiring an EXTREMELY sharp, HIGHLY motivated & organized individual to join our team. The FASHION OFFICE + FULFILLMENT MANAGER will support our CEO, account managers & inventory specialists in a dynamic, rapidly growing company. The ability to anticipate executive needs and maintain stellar customer service skills, as well as maintain solid account relationships will be essential.
The ideal candidate will be a quick thinker, exercise discretion and judgment, highly efficient, intensively attentive to detail, extremely organized, disciplined, warm, friendly and collegial.
Responsibilities:
- Maintaining, Pulling & Organizing orders.
- MUST BE ABLE TO UPSELL & CONVINCE PEOPLE TO DO WHAT YOU WISH USING MULTIPLE STRATEGIES MELDED TOGETHER ON THE FLY ALL AT ONCE.
- Answer phone during business hours, as well as reply to voicemails & emails
- Upsell to customers while on the phone
- Manage all call tags/RA's; organize & complete exchanges, store credit, etc.
- Order entry, enter all new clients & sales into QuickBooks
- Process payment for all orders
- Upkeep of term accounts
- Accounts receivable
- Process & upkeep client shipping charges
- Administrative duties & general customer service
- Assistance with processing shipment & pulling orders.
- Other duties as assigned.
Requirements:
- Stellar customer service.
- Positive, friendly, upbeat attitude and professional demeanor
- Excellent written and verbal communication skills.
- Extremely organized.
- Ability to problem solve and use common sense.
- Self-starter with the ability to organize own work, initiate improvements, and meet deadlines while managing and prioritizing multiple tasks.
- Proficiency with email, Word, Excel, PowerPoint, Google Drive, and Quick Books.
- Ability to prioritize and adapt quickly to the fluid work environment.
- Strong attention to detail.
- Strong ability/desire to learn and accept new challenges.
+ Commission / Bonus'
Job Type: Full-time
Job Type: Full-time
Pay: $50,000.00 - $70,000.00 per year
Benefits:
- Employee discount
- Health insurance
- Paid time off
- Professional development assistance
Schedule:
Application Question(s):
- Are you currently able to work IN PERSON FULL TIME in Downtown Los Angeles?
Work Location: In person