Signature Transportation Is Hiring! Dispatcher Jobs Available – Full-Time: 1st Shift and 2nd Shift.
Looking for a great company with a solid culture that deeply values its employees? Welcome to Signature Transportation! We don’t just simply transport people from point to point, Signature strives to provide an exceptional customer experience from the very start of your journey through completion. It is our mission to provide the best possible travel experience to our customers and the best work experience for our team!
Our ideal candidates will have excellent customer service skills to facilitate awesome interactions with our clients and other team members.
We offer a competitive base salary starting at of $20.00/hour with an additional $2/hour increase at the first-year anniversary. For our Full-Time positions, we offer a benefits package which includes medical, dental, vision, 401(k) with company match, paid time off and holiday pay. Our Part-Time positions are eligible for pro-rated Paid Time Off.
Responsibilities:
· Schedule and dispatch professional chauffeurs and vehicles to appropriate locations according to customer requests, specifications, or needs
· Answer incoming calls to the dispatch or Reservations department
· Facilitate awesome interactions with our clients and other team members by email and telephone
· Establish rapport with drivers and maintain close working relationship with other departments
· Relay work orders, messages, and information to and from drivers
· Monitor drivers, vehicle locations and coordinate service and schedules and update active reservations using state of the art software
· Determine type of vehicle according to work orders
· Ensure all vehicles are returned at the end of a shift
· Answer customer questions and assist with services, to include resolving service issues if applicable
Job Requirements
· 3-5 years of experience in the Transportation Industry
· Client service-oriented professional with experience handling client complaints and finding solutions to resolve client concerns
· Excellent interpersonal and customer service skills
· Ability to multi-task in a fast-paced environment
· Detail oriented with excellent follow through
· Proficient with Microsoft Office and routing or dispatching systems
Full Time
2nd Shifts: Thursday – Sunday; 12 pm to 10 pm
*Days/hours may be subject to change
Signature Transportation is an Equal Opportunity Employer
Job Type: Full-time
Pay: From $20.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 10 hour shift
- Evening shift
Experience:
- Dispatching: 1 year (Required)
Ability to Commute:
- Nashville, TN 37211 (Required)
Ability to Relocate:
- Nashville, TN 37211: Relocate before starting work (Required)
Work Location: In person