Carlo Inc. is a leading Property Management and Real Estate Development company with a significant portfolio of apartment communities in the San Fernando Valley. We are dedicated to fostering a growth-oriented, team-spirited, and pleasant work environment. Our employees excel in a culture that supports individual performance and professional development through continuous training and personal achievements.
Position Overview:
We are seeking a friendly, energetic, and motivated professional to join our beautiful 174-unit apartment community in Lake Balboa as an Assistant Community Manager. This role emphasizes delivering exceptional customer service. The ideal candidate will play a key role in supporting daily operations, ensuring resident satisfaction, and enhancing the overall living experience within our community.
Qualifications:
- Minimum of one (1) year experience in apartment management
- Good credit history is required
- Experience in leasing and a proven closing track record
- Organized, self-motivated and able to multitask
- Excellent communication skills and customer service skills
- Knowledge of Fair Housing laws preferred
- Computer literate (Word, Excel, Outlook, Posting Craigslist ads and Yardi a plus)
- A professional appearance and a great attitude
- Must have a great sense of humor
Key Responsibilities:
- Leasing and Sales: Show available apartments, conduct open houses, and assist with leasing activities. Prepare and execute leases and handle rent collection.
- Resident Relations: Provide exemplary customer service by promptly attending to resident requests, addressing complaints, and resolving issues. Serve notices and renewals.
- Property Management: Schedule move-ins and moveouts, coordinate with vendors and maintenance staff, and ensure the general cleanliness of common areas.
- Operational Support: Assist in all aspects of daily property operations, including enforcing policies and procedures. Schedule all vacant apartments turnovers to ensure timely completion.
- Communication: Maintain excellent communication with residents, vendors, and the property management team to
enhance the resident experience.
Compensation and Benefits:
- Competitive Hourly Rate $16.78 - $17.50
- Live on-site in a spacious apartment
- Work from home
- Comprehensive Bonus Program
- Health Insurance w/ Optional Dental & Optical
- Internal Training
- Paid Vacations
- Sick Time
- Annual Performance Review
Job Type: Full-time
Pay: $16.78 - $17.50 per hour
Schedule:
- 8 hour shift
- Monday to Friday
- Weekends as needed