Who We Are
Fidelis Consultants, an Integrity Company, is a health insurance brokerage that markets to the Medicare and health insurance spaces. that has its roots right here in Gilbert, Arizona. We pride ourselves on being a company that cares about our clients, agents, and, of course, employees! We live by our name, which means Faithful, Loyal, and True.
Why Work Here
Working at Fidelis flat-out rocks. Why? Because we put people first — and we want you to thrive in a career that you love. We’re proud of our working environment and culture, where we reward your hard work and support your strong values.
Joining us means being part of a hyper-growth company with all kinds of professional opportunities for those who are ready. Are you ready? As an Integrity company, we start with competitive compensation and just get better from there.
We love celebrating all your hard work with fun and swag — and we love giving back! You can look forward to friendly competitions and contests, as well as activities that help raise money for charities in the communities we serve.
At Integrity, we include benefits that make work-life more fun with more peace of mind for you. These benefits include but are not limited to:
- Generous PTO and holiday schedule, with extra time off for community service and your birthday
- Multiple health insurance plans to choose from
- 401(k) with immediately vested employer matching
- Employer HSA contributions for eligible health plans
- Employee ownership program, which grants meaningful ownership in Integrity’s ongoing success
- Workplace perks galore: standing desks, team lunches, free snacks and drinks
Values
- Integrity — It’s in our name and it frames all that we do. We approach our business relationships with integrity and adhere to the highest ethical principles in all we do.
- Family — We value our customers, industry partners, employees and their families as part of the greater Integrity family. We treat our employees and our customers with dignity and honesty.
- Respect — We treat our industry partners, employees and customers with respect.
- Service — Serving others is at the heart of all we do. We are passionate about offering world-class service and exceeding expectations.
- Partnership — We look at our business relationships as long-term partnerships that are mutually beneficial and create value for each person. We communicate clearly and directly with our partners to facilitate the best outcomes for all.
Job Description
As a Contracting Specialist, you will assist the agents as they contract with various health insurance carriers. You will become an expert in contract processing procedures and activities related to contract requests and proposals. You will also work closely with agencies and agents, the sales team, and other internal departments to ensure effective working relationships.
As insurance is such a unique field, we do not expect you to have prior knowledge. It is imperative to the success of this position, however, that you have the ability to learn quickly. Critical thinking and problem-solving are also necessary skills for this position as you will be faced with complicated problems. We will, however, always be there when you have a question.
This position is largely customer service-oriented, which means that you will be spending time on calls with agents and agencies. Another large part of this position is data entry, so you must be incredibly detail-oriented and organized. We pride ourselves on the accuracy of our data.
Primary Responsibilities:
- Maintain the integrity of CRM data
- Data auditing and quality checks
- Complete Ready to Sell reports
- Submit contracts
- Follow and ensure confidentiality regulations and compliance guidelines (e.g., PHI; HIPAA)
- Email management
- Assist agents in the contracting process (email, phone, screen-sharing, etc.)
Requirements
- Insurance experience preferred
- High School Diploma
- Data Entry Experience
Qualifications:
- Strong computer competency
- Critical thinking and problem-solving
- Willingness to learn, teachability
- Ability to learn quickly
- Data Entry skills
- Eagerness to understand the world of Health and Life Insurance
- Time management, able to meet deadlines
- Prioritization
- Ability to work independently with little supervision
- Teamwork
- Interpersonal skills (for working with agents and agency partners)
- Organization
Integrity Marketing Group, LLC is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by federal, state, or local law. In addition, Integrity Marketing Group, LLC will provide reasonable accommodations for qualified individuals with disabilities.
Job Type: Full-time
Pay: $17.50 - $20.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Customer service: 1 year (Preferred)
- Data entry: 1 year (Preferred)
Ability to Commute:
Work Location: In person