Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and efficiently
- Maintain a clean and organized front desk area
- Assist with reservations and room assignments
- Process payments and maintain accurate records
- Perform night audit duties as required
Qalifications:
- Previous experience in customer service, preferably in the hospitality industry
- Knowledge of front desk operations and phone systems
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to multitask and prioritize tasks effectively
- Proficiency in using computer systems and software applications
- Bilingual skills (multilingual) are a plus
As a Front Desk Agent, you will be the first point of contact for our guests. Your friendly demeanor, excellent customer service skills, and attention to detail will contribute to creating a positive guest experience. If you are passionate about hospitality and enjoy interacting with people from diverse backgrounds, we would love to have you join our team.
Please note that this position may require working evening shifts, weekends, and holidays. The ability to perform night audit duties is also necessary. We offer competitive pay rates and opportunities for career growth within the hospitality industry.
If you meet the qualifications listed above and are excited about this opportunity, please submit your application online. We look forward to reviewing your application!
Job Type: Full-time
Pay: $16.00 - $17.00 per hour
Expected hours: 40 per week
Benefits:
- Dental insurance
- Flexible schedule
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
- Morning shift
- Weekends as needed
Work setting:
Ability to Commute:
- Fountain Hills, AZ 85268 (Required)
Work Location: In person