Escape Rooms are a fantastic form of mind-bending entertainment for anyone! Players are placed into a themed room where they search for clues, solve puzzles, and ultimately escape the room within 60 minutes. Our PRIMARY goal is to create a fun, exciting, and memorable escape experience for ALL our players! Think you can do that? Apply today!
POSITION SUMMARY:
Title: Game Master (Customer Service)
Hours: Part-Time (8 to 15+ hours a week)
Pay Rate: starting at $16.50/hour (opportunity for bonuses and raises)
Additional Details: Nights & Full Weekend Availability *REQUIRED*
SCHEDULE:
Game masters work 5 to 15 hours per week (more hours available in the future if interested). There is a wide range in the hours because of slow/busy seasons, but average is around 10 hrs/week. We are looking for someone with flexible availability with the ability to work evenings (Monday-Friday), and all day on weekends. Please Note: It is possible that you may get "short shifts" on some days (2 hour shifts) as well as "gap shifts" (e.g: Work 2 hours, have a 2 hour gap, and then come back for another 2-4 hour shift afterward). **We try our best to avoid these situations from happening, but it CAN happen.**
DESCRIPTION:
Under the direction of the Operations Manager, the Game Master operates designated escape rooms during gameplay and guides the customers during the game. The game Master is also responsible for cleaning and resetting the room at the end of each game.
DUTIES:
- Provide very VERY excellent customer service to clients- Give customers clear instructions on rules and how to play the game- Ensure all waivers are filled out- Give customers story intro while "in-character" for the room (a little "acting"/role-play).- Operate sound and video cues on the computer- Help customers navigate puzzles by giving them "hints" when needed (doing this "in character").- Reset and clean room after every game- Some cleaning and possibly some light data entry
QUALIFICATIONS:
- Punctual- Flexible schedule- Positive Attitude- Friendly Personality- Excellent interpersonal skills- Improvisational skills (think on your feet!)- Can work alone- Must be able to work nights and weekends
PHYSICAL CRITERIA:
- Ability to carry up to 15 pounds- Ability to move, crouch, or kneel to reset game room- Ability to sit for long periods of time- Ability to watch video screens for long periods of time.- Ability to listen and respond using room microphones and walkie-talkies.
EDUCATION:
- Required to have High school level education or equivalent
ABOUT THE COMPANY:
Clue Avenue started in July of 2016 by a group of close friends. We have 4 different themed rooms for customers to choose from in two separate Escondido locations a block away from each other and you’d have the opportunity to work at both! We take pride in our 4.9 stars on Google and are excited to build our amazing team up even more to continue offering unforgettable entertainment for North County San Diego.
More info can be found at:
www.ClueAvenue.com
Job Type: Part-time
Pay: From $16.50 per hour
Expected hours: 5 – 15 per week
Schedule:
- 4 hour shift
- Evenings as needed
- Evening shift
- Every weekend
Ability to Commute:
- Escondido, CA 92025 (Required)
Work Location: In person